Quality Technician

As a global leader in the design and manufacture of a wide range of specialty heat exchangers and heat transfer solutions, API Heat Transfer has a legacy of industry-leading performance that can be traced back more than 140 years. Throughout our history, we’ve built a corporate culture based on reliability and superior performance - from our innovative technologies to the people behind them. Experience has taught us that design and engineering expertise, supported by professionals who have a passion for their work, can bring about only one result: the ability to provide the right solutions for our customers.

API Heat Transfer is looking for people who enjoy being part of transformation. We have a new mission, new leaders, and are accelerating our path to Lean Cultural Change. Our Operations Team is on the way to becoming a Lean Management powerhouse! If you like to solve problems and want to be part of a new API, we'd love to talk to you about our Quality Technician position.

We take our culture transformation seriously! To help find the best fit for our positions and organization and to be considered for any position at API participation in our culture survey is required. Please cut & paste this link into your browser and complete all the step: API Heat Transfer (culture index)

What We Offer You

• Be part of leading-edge technology for the heat transfer industry
• Career development and advancement opportunities
• Multi-site, global operations exposure
• Ability to impact customers across multiple industries
• Full health & welfare benefits, 401(k), and PTO
  
  

Position Overview

The Quality Technician performs intermediate-level inspection, measurement, and documentation functions to ensure products and processes meet specified standards and customer requirements. This role requires hands-on proficiency with precision measurement equipment, the ability to conduct production inspections, and other high-level quality activities, and a working knowledge of quality management.

What You Will Do

Inspection & Measurement

• Read and interpret engineering prints, GD&T tolerances, and specifications to verify dimensional and functional conformance
• Perform material inspections using precision measurement equipment including calipers, micrometers, and other calibrated gauges to inspect components and finished products
• Execute incoming, in-process, final inspections, and First Article Inspections (FAIRs). Initiate quality holds when nonconformances are identified
  
  

Quality Systems & Documentation

• Maintain accurate, up-to-date records of inspections, tests, and quality audits using the ERP, Excel, and other quality management systems
• Investigate nonconformances, implement corrective actions, and verify effectiveness through follow-up activities
  
  

Supplier Quality & Customer Support

• Support Supplier Returns and MRB processes including documentation and disposition
• Assist with customer communication and investigation of RMAs and warranty returns
  
  

Training & Team Support

• Provide on-the-spot guidance to production staff on quality procedures, print reading, and inspection techniques, as required
• Demonstrate safe work practices and support a positive, productive work environment
• Serve as a quality role model on the production floor
  
  

What You Will Be Expected to Learn in the Role

The following areas represent growth opportunities within the role. Candidates are not expected to arrive with deep expertise in these areas but should demonstrate a willingness and aptitude to develop them.

• Calibration management program
• Scrap and materials processing procedures
• Engineering Change Requests (ECRs) in coordination with the Engineering team
• Advanced PPAP inspection, documentation and submission processes
  
  

Required

What You Bring

• 2-5 years of experience in a quality technician or inspection role in a manufacturing environment, OR an engineering degree (Quality, Mechanical, Manufacturing, Industrial, or related field) with a minimum of 1 year of relevant quality experience
• Proficiency with precision measurement equipment including calipers, micrometers, height gauges, and other calibrated instruments
• Ability to read and interpret engineering drawings and GD&T tolerances
• Computer proficiency in Excel and Word; experience with Plex or similar ERP/quality management systems is a plus
• Strong written and verbal communication skills with the ability to document findings clearly and interface with production, engineering, and supply chain
• Strong attention to detail with the ability to work independently and manage multiple priorities
  
  

Preferred

• Experience performing PPAPs, First Article Inspections (FAIRs), or other advanced dimensional inspection activities
• Proficiency with CMM systems
• ASQ Certified Quality Technician (CQT) or equivalent certification
  
  

Work Environment

This position works primarily on the manufacturing floor and in a quality lab environment. Candidates must be comfortable standing for extended periods, working in a production setting, and occasionally lifting up to 35 lbs. Proper use of personal protective equipment is required in designated areas.

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