What are the responsibilities and job description for the Technical Analyst position at Apex Systems?
Job#: 3030609
Job Description:
Site: Merrifield, VA
Business Unit: Technical Analysis
Description: This junior-level Technical Analyst position is targeted specifically to contractors with 2 to 5 years of relevant information technology experience to support the organization's Digital team in developing industry leading web mobile, chat and voice solutions to meet our Members' evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. The team's portfolio includes credit union member facing and internal support personnel facing capabilities as well as related infrastructure and services.
Job Description:
Collaborates with product ownership to translate business need into the technical system requirements of the product
Leverages available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
Investigates enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
Maps data between interfacing systems
Assists lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
Participates in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
Performs application and services tests/validations
Responsible for creating system requirement documentation for applications and services, including interface specifications
Provides demos to internal project team, as well as to business stakeholders.
Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
Demonstrates ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
Utilizes system documentation, database information, application logs and scenario testing to determine root cause of system issues.
Have general understanding or working knowledge of the following:
Services-oriented architecture / microservices
Multi-tier applications (presentation tier/services-processing tier/data management tier)
Enterprise and vendor API integration
Managing system behavior through configurable variables
Error handling
XML and JSON data structures
Qualifications/Experience:
Ability to write SQL queries
Problem solving skill - Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
Conducting complex technical analysis across multiple products
Work in Agile methodology
Writing requirements for a system
Writing mobile and/or web application requirements is a plus
Writing mobile service and/or web service requirements is a plus
Experience using tools such as Postman or SoapUI to exercise APIs is a plus
Must Haves:
Nice to Haves:
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Site: Merrifield, VA
Business Unit: Technical Analysis
Description: This junior-level Technical Analyst position is targeted specifically to contractors with 2 to 5 years of relevant information technology experience to support the organization's Digital team in developing industry leading web mobile, chat and voice solutions to meet our Members' evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. The team's portfolio includes credit union member facing and internal support personnel facing capabilities as well as related infrastructure and services.
Job Description:
Collaborates with product ownership to translate business need into the technical system requirements of the product
Leverages available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities
Investigates enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities
Maps data between interfacing systems
Assists lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy
Participates in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings.
Performs application and services tests/validations
Responsible for creating system requirement documentation for applications and services, including interface specifications
Provides demos to internal project team, as well as to business stakeholders.
Works closely with Business, Quality Assurance team and developers on projects and to address production issues.
Demonstrates ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently
Utilizes system documentation, database information, application logs and scenario testing to determine root cause of system issues.
Have general understanding or working knowledge of the following:
Services-oriented architecture / microservices
Multi-tier applications (presentation tier/services-processing tier/data management tier)
Enterprise and vendor API integration
Managing system behavior through configurable variables
Error handling
XML and JSON data structures
Qualifications/Experience:
Ability to write SQL queries
Problem solving skill - Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc.
Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
Conducting complex technical analysis across multiple products
Work in Agile methodology
Writing requirements for a system
Writing mobile and/or web application requirements is a plus
Writing mobile service and/or web service requirements is a plus
Experience using tools such as Postman or SoapUI to exercise APIs is a plus
Must Haves:
- Understanding of multi-tier applications
- Experience analyzing APIs
- Ability to use SQL to query database
- Experience translating business need into technical specifications
Nice to Haves:
- Experience with external facing web and mobile applications
- Experience using tools such as Postman and SoapUI to exercise APIs
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.