What are the responsibilities and job description for the Program Governance Lead position at Apex Systems?
Job#: 3039382
Job Description:
Business Systems Analyst / Project Manager III – Program Governance
Overview
The Business Systems Analyst / Project Manager III (Program Governance) supports program-level execution by managing intake, coordination, and governance processes across a portfolio of initiatives.
This role does not lead individual projects or work directly with development teams. Instead, it ensures consistency, compliance, and operational rigor across programs by supporting Project and Program Managers through structured governance, reporting, and coordination activities.
The position plays a critical role in maintaining visibility, organization, and adherence to established delivery frameworks within a hybrid Agile/Waterfall environment.
Key Responsibilities
Program Governance & Intake Management
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
Job Description:
Business Systems Analyst / Project Manager III – Program Governance
Overview
The Business Systems Analyst / Project Manager III (Program Governance) supports program-level execution by managing intake, coordination, and governance processes across a portfolio of initiatives.
This role does not lead individual projects or work directly with development teams. Instead, it ensures consistency, compliance, and operational rigor across programs by supporting Project and Program Managers through structured governance, reporting, and coordination activities.
The position plays a critical role in maintaining visibility, organization, and adherence to established delivery frameworks within a hybrid Agile/Waterfall environment.
Key Responsibilities
Program Governance & Intake Management
- Manage and organize incoming project requests, ensuring completeness and alignment with governance requirements
- Maintain centralized intake tracking and prioritization across initiatives
- Ensure all requests follow standardized processes, templates, and approval workflows
- Coordinate and facilitate recurring Change Request (CR) meetings and program syncs
- Track and document decisions, approvals, and action items from governance forums
- Ensure change requests are reviewed, approved, and executed in accordance with governance standards
- Support Program Managers and Project Managers by maintaining program-level organization and documentation
- Monitor adherence to established governance frameworks, methodologies, and processes
- Help ensure consistency across project artifacts, reporting, and delivery practices
- Compile and maintain governance artifacts including:
- Project intake logs
- Change request trackers
- Meeting notes and decision logs
- Provide structured updates to support program-level reporting and leadership visibility
- Ensure documentation is accurate, up-to-date, and audit-ready
- Enforce adherence to existing program governance models and standards
- Identify gaps or inefficiencies in governance processes and recommend improvements
- Drive consistency in how programs are managed, tracked, and reported across teams
- Serve as a coordination point across Program Managers, Project Managers, and business stakeholders
- Facilitate communication and alignment through structured governance forums
- Ensure stakeholders are informed of timelines, decisions, and dependencies
- 5–8 years of experience in business analysis, project coordination, or program support roles
- Strong experience supporting program governance, PMO functions, or project intake processes
- Familiarity with hybrid Agile/Waterfall environments
- Demonstrated ability to manage multiple workstreams in a structured environment
- Strong organizational, documentation, and facilitation skills
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Experience maintaining trackers, logs, and governance artifacts
- Familiarity with project tracking tools (e.g., MS Project, Jira, Smartsheet, or similar)
- Experience in customer operations, service, or high-volume operational environments
- Prior experience supporting large-scale program or PMO governance functions
- Exposure to AI-enabled productivity tools (e.g., ChatGPT) for documentation and reporting efficiency
- Experience working within structured enterprise governance models
- Highly detail-oriented with strong organizational discipline
- Process-driven mindset with a focus on consistency and compliance
- Strong facilitator capable of running structured meetings and tracking outcomes
- Clear and concise communicator across diverse stakeholder groups
- Ability to operate effectively in a support role without direct ownership of delivery
- Supports governance across a portfolio of multiple programs and initiatives
- Enables Program and Project Managers to execute effectively through structured coordination and compliance
- Direct impact on program transparency, consistency, and operational efficiency
- Critical role in maintaining governance integrity across complex, multi-team environments
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
Salary : $64