What are the responsibilities and job description for the Business Analyst position at Apex Systems?
Job#: 3033388
Job Description:
Business Analyst (Technology / Systems)
Location: Remote
Overview
We are looking for a highly collaborative Business Analyst to help translate business needs into scalable technology solutions across a portfolio of software and integrated systems. This role is ideal for someone who enjoys working at the intersection of business, product, and engineering teams to drive clarity, alignment, and successful project outcomes.
You will play a key role in defining requirements, supporting product development, and ensuring customers fully understand and adopt system capabilities.
Key Responsibilities
Requirements & Analysis
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
Job Description:
Business Analyst (Technology / Systems)
Location: Remote
Overview
We are looking for a highly collaborative Business Analyst to help translate business needs into scalable technology solutions across a portfolio of software and integrated systems. This role is ideal for someone who enjoys working at the intersection of business, product, and engineering teams to drive clarity, alignment, and successful project outcomes.
You will play a key role in defining requirements, supporting product development, and ensuring customers fully understand and adopt system capabilities.
Key Responsibilities
Requirements & Analysis
- Gather, analyze, and document business, functional, and technical requirements for complex software and integrated solutions
- Translate stakeholder needs into user stories, workflows, and acceptance criteria
- Break down complex system interactions into clear, actionable components
- Act as a liaison between business stakeholders, product teams, engineering, and QA
- Facilitate workshops, backlog grooming sessions, and design discussions
- Ensure alignment on scope, timelines, dependencies, and delivery expectations
- Partner with product teams on roadmap planning, prioritization, and impact analysis
- Support development teams throughout design, build, testing, and release cycles
- Participate in system integration, UAT, and customer acceptance efforts
- Assist with developing training materials, documentation, and system workflows
- Support or lead customer training sessions, demos, and knowledge transfer activities
- Gather feedback from users to inform product enhancements and future requirements
- Maintain requirements documentation, process flows, and user guides
- Identify opportunities to improve systems, processes, and user adoption
- Contribute to best practices and continuous improvement initiatives
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience)
- 3–5 years of experience as a Business Analyst in a technology-driven environment
- Strong experience gathering and managing complex requirements
- Experience supporting SaaS or enterprise software solutions
- Excellent communication skills with the ability to interact with both technical and non-technical stakeholders
- Strong analytical thinking, attention to detail, and problem-solving skills
- Experience with Agile tools (e.g., Jira, Azure DevOps, Confluence)
- Familiarity with APIs, data flows, and system integrations
- Experience with hardware/software integrations or IoT-enabled solutions
- Background supporting customer training, onboarding, or enablement activities
- Relevant certifications (CBAP, CCBA, PMI-PBA) are a plus
- Opportunity to work on complex, high-impact technology solutions
- Collaborative environment with exposure to cross-functional teams
- Strong focus on innovation, process improvement, and customer success
- Competitive compensation and benefits
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
© 2026 Everforth, Inc. All rights reserved.
Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.
NYSE: EFOR
4400 Cox Road
Suite 200
Glen Allen, Virginia 23060
Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.
Salary : $100,000 - $115,000