Project Manager

Position Summary

The Project Manager is responsible for overseeing assigned customer projects from initiation through completion. This role ensures that all tasks—ranging from surveys and code checks to invoicing—are executed accurately, on schedule, and within margin expectations. The Project Manager serves as the central coordinator between clients, internal departments, and vendors to deliver successful outcomes while maintaining compliance and profitability.                                   

Essential Job Duties

Project Planning & Setup

• Coordinate surveys and verify municipal code requirements.
• Manage permitting processes, landlord approvals, and compliance documentation.
• Scope the project for design and estimate to share quote proposal with customer
• Review quotes, margins, and scope of work for accuracy prior to project launch.
• Develop project timelines and schedules in line with customer requirements.

Design & Approvals

• Submit design requests and coordinate with the Design team for revisions.
• Manage client and landlord approval processes for final designs.
• Ensure approved designs are accurately documented before release to production.

Production & Execution

• Release projects to production once approvals and compliance requirements are secured.
• Schedule and coordinate installations, including subcontractor management.
• Monitor project milestones and timelines, addressing any delays or risks.
• Ensure installations meet quality standards, code requirements, and customer expectations.

Financial Oversight

• Review target P&L’s and project margins to meet profitability targets.
• Issue purchase orders (POs) for installers and material procurement.
• Track project costs and ensure billing accuracy.
• Submit final project documentation to Accounts Receivable for timely invoicing.

Client & Internal Communication

• Serve as the primary point of contact for assigned clients during project execution.
• Provide ongoing project updates to clients and internal leadership.
• Facilitate communication between Estimating, Design and Production, teams as needed.
• Escalate and resolve project issues in collaboration with cross-functional departments.

Continuous Improvement & Reporting

• Conduct post-project debriefs and participate in lessons-learned discussions.
• Maintain accurate project documentation and data integrity in ERP/project management systems.
• Support process improvement initiatives and provide feedback for workflow optimization.

Skill and Experience and Education Requirements

• Bachelor's degree in management or project management certification is preferred.
• 2 years proven experience as a Project Manager in the construction/sign manufacturing industry.
• Proficiency in using MS office.
• Knowledge of construction estimating practices and contract management.
• Excellent time management skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Financial acumen with ability to review and manage margins, quotes, and costs.
• Familiarity with construction site operations and safety regulations.
• Exceptional communication skills, both verbal and written, with the ability to collaborate effectively with diverse teams.

Competency Statement(s)

• Accuracy – Consistently performs work with a high level of precision and attention to detail.
• Organization & Detail Orientation – Effectively manages tasks, priorities, and documentation in a structured and thorough manner.
• Problem-Solving – Demonstrates strong analytical skills and a proactive approach to identifying and resolving issues.
• Prioritization & Time Management – Effectively balances multiple priorities and deadlines in a fast-paced environment.
• Collaboration & Teamwork – Works cooperatively across teams with a focus on shared goals and service excellence.
• Communication (Written & Oral) – Clearly and effectively conveys information and ideas in both verbal and written form.
• Customer Orientation – Anticipates and addresses the needs of both internal and external customers while adhering to company policies and standards.
• Decision-Making – Exercises sound judgment and makes critical decisions aligned with company procedures and best practices.
• Relationship Building – Develops and maintains positive, productive relationships with clients, colleagues, and stakeholders.
• Adaptability & Change Management – Embraces change with a positive attitude, adjusts effectively to shifting priorities, and supports process improvements, system implementations, and organizational growth initiatives.
• Safety Awareness – Identifies, communicates, and addresses safety risks to ensure a safe working environment for all employees.

Work Environment / Physical Requirements:

• Office-based role with occasional travel within the building or to nearby locations.
• Collaborative team environment with opportunities for growth and learning.
• Occasional overtime may be required for system upgrades, maintenance, or emergency support.
• Ability to walk, stand, and sit for long periods of time.
• Ability to lift and carry up to 15 lbs (e.g., moving equipment, hardware installations).

Benefits Offered Full-Time Employees:

• No-cost employee benefits for you and low cost for your eligible dependents for competitive medical, dental, vision and prescription benefits.
• 401K - retirement savings plan with several investment options.
• Generous Paid Time Off program that includes company holidays vacation time.
• Group Rate Life and Disability Insurance.

Work location: In person in San Antonio