Client Account Representative

About Us

Apex CLT Corp was created for businesses that want to grow with intention. We combine brand thinking, campaign planning, and creative execution to help companies present themselves with confidence.

Job Summary

We are seeking a customer-focused Client Account Representative to build strong client relationships while providing exceptional account support and service. This role is ideal for individuals who enjoy working with people, identifying client needs, and contributing to long-term customer satisfaction in a collaborative environment.

Responsibilities

• Build and maintain positive relationships with client accounts.
• Provide accurate information about products and services.
• Identify client needs and recommend appropriate solutions.
• Resolve routine client concerns in a professional and timely manner.
• Maintain organized records of account activities and client interactions.
• Support client satisfaction and account retention initiatives.
• Collaborate with team members to achieve account objectives.
• Follow company service standards and account management procedures.
• Participate in ongoing training and professional development.
  
  

Minimum Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, retail, hospitality, account support, or another customer-facing role is a plus but not required.