What are the responsibilities and job description for the Remote- Network & Security Engineer position at Apetan Consulting?
Network & Security Engineer
About the Role
Bastille Networks is seeking a hands-on Network & Security Engineer to support and maintain the company's enterprise network and security infrastructure. This is an operations-focused position for an engineer who enjoys troubleshooting live production issues, managing ticket queues, and keeping mission-critical systems running smoothly.
The ideal candidate has strong networking fundamentals, excellent troubleshooting skills, and experience supporting end users across Windows, macOS, and Ubuntu environments. This is not a network design or architecture role—it is focused on day-to-day operational support and infrastructure reliability.
Key Responsibilities
- Monitor, maintain, and troubleshoot enterprise network infrastructure.
- Configure and support Cisco routing, switching, VPNs, firewalls, and wireless infrastructure.
- Manage and resolve network-related incidents through the IT ticketing system.
- Provide Tier 2/3 support for networking and security issues.
- Support Cisco ASR routers, Cisco Wireless Controllers, and other Cisco networking equipment.
- Maintain VPN connectivity and firewall configurations.
- Provide IT support for Ubuntu, macOS, and Windows systems.
- Troubleshoot hardware, software, networking, and end-user issues.
- Perform general office IT support, including workstation setup and maintenance.
- Document issues, resolutions, and infrastructure changes.
- Collaborate with internal teams to ensure reliable network operations and security.
Required Qualifications
- U.S. Citizen.
- CCNP Certification with 1–2 years of professional experience OR 5–6 years of Network Engineering experience.
- Strong hands-on experience with Cisco networking technologies.
- Experience supporting:
- Cisco ASR Routers
- Cisco Wireless Controllers
- VPN technologies
- Enterprise Firewalls
- Routing & Switching
- Experience supporting Ubuntu, macOS, and Windows operating systems.
- Strong troubleshooting and incident resolution skills.
- Experience working with IT ticketing systems and supporting end users.
- Excellent communication and customer service skills.
Preferred Qualifications
- Experience supporting enterprise network operations.
- Familiarity with security best practices and firewall administration.
- Experience in fast-paced production IT environments.
- Strong documentation and organizational skills.
What We're Looking For
- Hands-on Network Engineer who enjoys solving real-time production issues.
- Strong operational mindset with excellent troubleshooting abilities.
- Comfortable managing multiple support tickets and priorities.
- Team player with excellent communication and customer support skills.
- Someone who thrives in an onsite, collaborative engineering environment..
Why Join Bastille Networks?
- Direct Hire opportunity with competitive compensation.
- Work with cutting-edge enterprise networking and security technologies.
- Join a collaborative engineering team where your technical expertise has a direct impact on daily operations.
- Opportunity to build and strengthen enterprise networking, security, and infrastructure support skills in a fast-paced environment.