Laboratory Service Engineer

Title- Lab Services Engineer

Location- Fremont, CA Onsite

Duration- 24 months Contract 

Overview

The Laboratory Service Engineer is responsible for performing preventative and corrective maintenance, troubleshooting, system upgrades, and calibration on advanced equipment within the applications lab. This role supports R&D functions, prototype system installation, customer demonstrations, and may extend to direct field support at customer sites worldwide.

Key Responsibilities

• Perform preventative and corrective maintenance on applications lab equipment using required PPE, including APR (Air Purifying Respirator) and/or SCBA (Self-Contained Breathing Apparatus) when handling hazardous materials.
• Troubleshoot complex electro-mechanical issues, perform system upgrades, and execute equipment calibrations.
• Collaborate closely with Process Development, Hardware Engineering, and Software Engineering teams to support R&D activities, customer demos, and system commitments.
• Install and support prototype equipment; develop procedures and documentation where little or none exist to support new design and R&D initiatives.
• Provide onsite support at domestic and international customer locations to resolve tool or system issues requiring in-person expertise.
• Deliver aspects of field support and direct customer support, covering both hardware and software-related issues.
• Occasionally train Field Service Engineers, Engineering Technicians, Laboratory Service Engineers, or Process Engineers from regional customer accounts.

Required Skills & Experience

• Strong electro-mechanical troubleshooting background.
• Ability to work independently using schematics, P&IDs, signal lists, and technical procedures.
• Hands-on experience with helium leak checking.
• Ability to learn and utilize specialized applications and diagnostic tools required for the role.
• Excellent written and verbal communication skills in English; additional languages are a plus.
• Strong decision-making abilities and comfort operating in a fast-paced, start-up-like R&D lab environment.

Preferred/Ideal Background

• Previous experience as a Field Support Engineer or Product Support Engineer for Research or other semiconductor equipment manufacturers.
• Demonstrated proficiency in helium leak checking procedures.
• Familiarity working in new product introduction (NPI) labs.