What are the responsibilities and job description for the Laboratory Service Engineer position at Apetan Consulting LLC?
Title- Lab Services Engineer
Location- Fremont, CA Onsite
Duration- 24 months Contract
Overview
The Laboratory Service Engineer is responsible for performing preventative and corrective maintenance, troubleshooting, system upgrades, and calibration on advanced equipment within the applications lab. This role supports R&D functions, prototype system installation, customer demonstrations, and may extend to direct field support at customer sites worldwide.
Key Responsibilities
- Perform preventative and corrective maintenance on applications lab equipment using required PPE, including APR (Air Purifying Respirator) and/or SCBA (Self-Contained Breathing Apparatus) when handling hazardous materials.
- Troubleshoot complex electro-mechanical issues, perform system upgrades, and execute equipment calibrations.
- Collaborate closely with Process Development, Hardware Engineering, and Software Engineering teams to support R&D activities, customer demos, and system commitments.
- Install and support prototype equipment; develop procedures and documentation where little or none exist to support new design and R&D initiatives.
- Provide onsite support at domestic and international customer locations to resolve tool or system issues requiring in-person expertise.
- Deliver aspects of field support and direct customer support, covering both hardware and software-related issues.
- Occasionally train Field Service Engineers, Engineering Technicians, Laboratory Service Engineers, or Process Engineers from regional customer accounts.
Required Skills & Experience
- Strong electro-mechanical troubleshooting background.
- Ability to work independently using schematics, P&IDs, signal lists, and technical procedures.
- Hands-on experience with helium leak checking.
- Ability to learn and utilize specialized applications and diagnostic tools required for the role.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Strong decision-making abilities and comfort operating in a fast-paced, start-up-like R&D lab environment.
Preferred/Ideal Background
- Previous experience as a Field Support Engineer or Product Support Engineer for Research or other semiconductor equipment manufacturers.
- Demonstrated proficiency in helium leak checking procedures.
- Familiarity working in new product introduction (NPI) labs.