What are the responsibilities and job description for the PHC CLERK position at APC Home Health Services, Inc.?
Company Overview
APC Home Health Services, Inc. is dedicated to providing compassionate and reliable care that enables individuals to live safely and comfortably at home. Our team offers personalized support services tailored to meet each client's unique needs, emphasizing dignity, independence, and peace of mind.
Job Overview
We are seeking a detail-oriented and organized PHC (Primary Health Care) Clerk to join our team. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a commitment to supporting healthcare operations efficiently. This role involves managing front desk responsibilities, coordinating patient interactions, and ensuring smooth clinic workflows.
Duties
- Greet patients and visitors professionally at the front desk, providing exceptional customer service.
- Manage multi-line phone systems to handle inquiries, appointment scheduling, and patient follow-up.
- Maintain accurate data entry and filing of patient records using computer literacy and office management skills.
- Utilize software tools such as Microsoft Office and Google Workspace for documentation, correspondence, and record keeping.
- Assist with calendar management and appointment scheduling to optimize clinic operations.
- Support medical reception duties including verifying patient information, insurance details, and processing forms.
- Ensure proper phone etiquette and professionalism in all communications with patients and staff.
- Perform clerical tasks such as proofreading documents, managing office supplies, and maintaining organized filing systems.
Skills
- Proficiency in office management software including Microsoft Office Suite and Google Workspace.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, with a focus on phone etiquette.
- Experience with data entry, filing systems, and record keeping within a healthcare setting.
- Knowledge of medical receptionist duties and dental or medical office procedures is advantageous.
- Bilingual abilities are preferred to serve diverse patient populations effectively.
- Demonstrated ability to manage time efficiently while handling multiple responsibilities simultaneously. Join our team as a PHC Clerk to contribute to delivering seamless healthcare services through exceptional administrative support!
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person