What are the responsibilities and job description for the Maintenance Director position at Apartment Services, Inc.?
Maintenance Director
Full-Time | Some Weekend & On-Call Availability Required
Job Summary
Apartment Services, Inc. is seeking a Maintenance Director to assist the Assistant Vice President of Service in overseeing service teams, maintenance operations, and property repairs across multiple communities. This leadership role requires strong management skills, operational expertise, and a focus on safety, quality, and customer satisfaction.
Key Responsibilities
- Collaborate with Regional Managers and senior leadership to manage service teams effectively.
- Maintain clear communication with Regional Managers, Vice Presidents, and Resident Service Coordinators.
- Support capital improvement projects and assist in performance evaluations.
- Approve maintenance stock requests, purchase orders, and appliance orders.
- Conduct interviews and provide training for Service Department staff.
- Guide and direct teams in alignment with company objectives and safety standards.
- Participate in winter weather events (snow removal, salting, shoveling, pretreating).
- Review work order reports, HVAC reports, and property performance metrics daily.
- Ensure equipment and supply readiness for inclement weather.
- Provide management support to properties that are short-staffed.
- Oversee contractors, renovations, cleanliness, and organization of service shops.
- Conduct property, building, common area, HUD, and bank inspections.
- Walk properties regularly with the Regional Manager and ensure security of keys and access.
- Motivate the service team to achieve company goals.
- Participate in the upper management on-call rotation.
- Ensure a safe work environment for all personnel and subcontractors.
Qualifications
- Knowledge and experience in multi-family housing building systems.
- Strong communication, organizational, and time management skills.
- Expertise in project planning, budgeting, and financial forecasting.
- Proficiency in Microsoft Word, Outlook, Excel (Yardi preferred).
- Ability to read blueprints, specifications, and contracts.
- Experience managing teams and fostering growth.
- Strong problem-solving skills with initiative and flexibility.
Requirements
- High school diploma or equivalent.
- HVAC certification.
- Minimum 5 years of prior maintenance and supervisory experience.
- Valid driver’s license and reliable transportation (vehicle required each shift).
- Ability to travel to multiple properties.
- Physical capability to perform on-site repairs, including lifting up to 50 pounds.
- Reliable contact information (phone and email).
Benefits Offered
- Medical, Dental, and Vision Insurance
- Transportation Allowance
- Phone Allowance
- Flexible Spending Accounts (FSA)
- 401(k) with Company Match (Traditional & Roth Options)
- Company-Paid Life Insurance & Short-Term Disability