Property Reputation Coordinator

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

We are currently seeking a Property Reputation Coordinator

The Property Reputation Coordinator plays a key role supporting online property reputation, digital presence, and occupancy growth initiatives across a large portfolio of communities in a high-volume, fast-paced environment. This position is responsible for supporting transitions, ensuring reputation connections, maintaining accuracy across online platforms, coordinating with vendors, managing digital asset and reputation management tools, and ensuring timely updates to community specials.

The ideal candidate is a highly organized, self-driven professional who thrives in a fast-paced office environment. This individual is skilled at managing multiple priorities independently, comfortable with repetitive tasks, enjoys problem-solving, and demonstrates strong attention to detail with excellent follow-through/troubleshooting skills. This role is focused on execution and operational coordination & does not include social media content creation responsibilities.

Responsibilities Include

• Maintain and update community specials across local listings, CRM platforms, community websites, and paid advertising channels.
• Prepare monthly Rehab Reports with accuracy and attention to detail.
• Conduct comprehensive online presence audits for new communities, including review of phone lines, tracking tools, photos, concessions, paid listings, and local listings to ensure proper setup, accuracy, and optimization.
• Lead virtual review calls with regional and onsite management teams, presenting findings from audits and provide actionable recommendations to improve ongoing performance.
• Coordinate digital asset claiming, transfers, and system connections for local and social listing platforms.
• Track and maintain list of upcoming property acquisitions and dispositions.
• Coordinate with regional teams and website providers to ensure all required deliverables are provided
• Coordinate setup/deactivation of reputation tools for newly acquired/transferred communities.
• Coordinate vendor/departments training, including scheduling, communication, and reminders
• Track training attendance and compile monthly participation report to share with senior leadership.
• Conduct Company training on best practices for review generation across multiple platforms
• Support additional operational projects that contribute to occupancy growth and performance.
  
  

Requirements

• Bachelor’s degree, Communications, Business, or a related field preferred (or equivalent experience)
• 2–4 years of experience in reputation management, property management, or a related field
• Experience with Microsoft 365, Teams, Google Workspace, and Canva.
• Ability to work independently and collaborate cross-functionally with site teams
• Strong problem-solving skills, with the ability to identify issues and drive improvements
• Strong presentation, training, and communication skills (virtual and in-person)
• Strong attention to detail and accuracy, particularly in reporting and audits
• Ability to adapt in a fast-paced environment and manage shifting priorities
  
  

Additional Information

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation: Full-Time - $28.00 - $30.00 an hour

• Vacation & Sick Time for Full & Part-Time Employees
• Health and Wellness Programs
• Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
• 9 Paid Holidays per year
• Employee Referral Incentives
• Bonus and Commission Opportunities
• Employee Rent Discount Program
• Professional Development Training
• Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available
  
  

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, AMC is the employer for you!

AMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.