Night Auditor

Join our dynamic hospitality team as a Night Auditor, where your energetic and detail-oriented approach will ensure seamless overnight operations at our hotel. In this vital role, you will oversee guest check-ins and check-outs, maintain accurate financial records, and provide exceptional guest services during the overnight shift. This role combines finance, customer service, and operational oversight. Your enthusiasm and professionalism will help create a welcoming environment for guests arriving late or departing early, ensuring their experience is smooth, safe, and memorable.

We are a drug-free workplace and participate in E-Verify.

Key Responsibilities

Nightly Accounting & Auditing

• Balances the day’s financial transactions, including room charges, restaurant charges, and other hotel services.
• Prepares daily financial reports for management.
• Ensure all receipts and payments are correctly recorded.

Front Desk Duties

• Checks in late-night guests and handles late check-outs.
• Answers guest inquiries and resolve issues that arise overnight.
• Maintains a secure environment for guests during night hours.
• Leave detailed notes for morning management on VIP arrivals, pending tasks, or unresolved issues.

Reconciliation & Reporting

• Reconciles credit card payments and cash deposits.
• Updates occupancy records and room status reports.
• Generates daily revenue and occupancy summaries.
• Run nightly backups for PMS, accounting, and reporting systems

Security & Operational Oversight

• Monitors the hotel premises for safety and security.
• Coordinates with night security or maintenance if needed.
• Prepares the hotel for the next day’s operations.
• Record any unusual events, accidents, or maintenance issues overnight.

Experience

• Previous experience in hospitality management or hotel front desk operations is highly preferred
• Strong customer service skills with a focus on guest satisfaction and relations
• Bilingual or multilingual abilities are a plus, enabling effective communication with diverse guests
• Familiarity with night audit procedures, hotel management software, and multi-line phone systems is advantageous
• Excellent phone etiquette and communication skills to handle guest inquiries professionally
• Ability to work independently during overnight hours while maintaining high attention to detail
• Experience in resort or hotel environments will help you excel in this fast-paced role

Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.

Pay: $18.25 - $22.00 per hour

People with a criminal record are encouraged to apply

Language:

• English (Required)

Shift availability:

• Overnight Shift (Required)

Ability to Commute:

• Iselin, NJ 08830 (Required)

Work Location: In person

Salary : $18 - $22