Service Manager

AOG Living is a full-service, multi-family residential management company with a portfolio of more than 35,000 apartment homes under management across the nation. For 40 years, AOG Living has catered to a diverse client base, including institutions, private partnerships, foreign investors, individual owners, and government housing organizations. Our mission is to provide personalized service and do "Whatever It Takes" to ensure the success of every community, serving owners, residents, and team members alike. AOG Living is certified by the Institute of Real Estate Management (IREM) as an Accredited Management Organization (AMO).

This is a full-time on-site role for a Service Manager located in Austin, TX. The Service Manager will oversee property maintenance operations, manage a team of maintenance professionals, coordinate repairs and maintenance projects, and ensure compliance with safety standards and regulations. Responsibilities also include maintaining property aesthetics, handling resident service requests, and working closely with property management to ensure high-quality living conditions for residents.

• Proven experience in property maintenance and management
• Strong leadership and team management skills
• Knowledge of safety standards, building codes, and regulations
• Excellent problem-solving and organizational skills
• Ability to handle resident service requests and ensure customer satisfaction
• Good communication and interpersonal skills
• Technical knowledge of HVAC, plumbing, electrical, and general building systems
• Certification in property management or related field is a plus
• Ability to work on-site in Austin, TX