What are the responsibilities and job description for the Dispatcher position at Any Hour Group?
Grapids Home Services is a residential service company specializing in Plumbing, Heating & Air and has been in business for over 25 years. We provide a great environment and culture focused on growth, development, and retention. If you are looking for a career and growth opportunity for your future, Grapids Home Services is the right home for you. We have endless opportunities here at Grapids and are looking forward to meeting you.
As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
Apply for more details!
We offer:
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Company events & parties for individuals & families
- Holiday pay, vacation pay, & paid time off
- Paid training
- And so much more...
Job Requirements:
- Have and maintain a clean driving record
- Valid drivers license
- Pre-employment background check
- Pre-employment drug screen
If you are the right person for the position, then you can plan on this being the last job you apply for. There is room to grow for the right candidate. This is a career, not a job!
We look forward to hearing from you.