Loss Prevention Attendant

JOB DESCRIPTION

Position Title: Loss Prevention Attendant Department: Guest Services/Security

Salary Range: D.O.E. Reports to: Guest Services Manager

Employment Status: Seasonal FLSA Status: Non-Exempt

POSITION SUMMARY

Interact and assist customers, the general public and other personnel on marina site, docks, walkways and parking lots in a professional, polite, pressed and prompt manner. Providing marina & dock oriented services, primarily loss prevention including, but not limited to identifying safety and security concerns related to persons and properties of the company, client, guests and/or visitors. Responsibilities include care-taking; within and and around property site of debris, spills, and other potential hazards or related concerns.

ESSENTIAL FUNCTIONS & DUTIES

• Monitor and patrol property site to determine and report unusual or unauthorized activities;
• Conduct regular safety and security checks on buildings, doors, windows, docks slips & other assigned areas;
• Conducting traffic control and providing directions or information;
• Maintain properties in safe and secure manner; picking up trash, debris, or other hazards;
• Respond to incidents or activities, including reporting incidents to law enforcement and providing support to employees and customers;
• Assisting emergency responders in events or critical incidents (i.e. fire, injuries, etc.);
• Maintaining accurate records of incidents and investigations;
• Assist with transporting guests and staff; properties, luggage, supplies & equipment;
• Test and evaluate alarm systems, conduct monthly fire extinguisher audits;
• Conducting escort, transportation, or witness of people, property and assets;
• Possess the ability to react productively to other duties as reasonably assigned.

QUALIFICATIONS

Minimum of eighteen (18) years of age. Possess a valid driver’s license and reliable transportation. Prior experience in loss prevention or security preferred. Ability to work in a fast-paced environment and handle multiple tasks. Excellent communication and customer service skills. Ability to maintain confidentiality and handle sensitive information. Flexibility to work evenings/nights, weekends, and holidays as needed.

EDUCATION

Must possess a high school diploma or GED equivalent.

TECHNICAL SKILLS

Ability to cross train and work in other assigned tasks or duties of the company. Basic data entry may be necessary.

Basic first aid, first responder certification preferred.

GENERAL SKILLS

• Knowledge of APM marina services and amenities.
• Guest relation skills which allow calm, effective, polite and professional resolution of guest problems or concerns.
• Knowledge or ability to be trained in fire extinguisher operation.
• Knowledge or ability to be trained in ISO/EMS awareness.
• Knowledge or ability to be trained in employee orientation
• Knowledge or ability to be trained in hazard communication.
• Knowledge or ability to be trained in hazardous materials response/respiratory protection.
• Knowledge or ability to be trained in emergency response.
• Knowledge or ability to be trained in recyclable materials.
• Knowledge or ability to be trained in blood borne pathogen awareness.

DOES THIS POSITION HAVE SUPERVISORY RESPONSIBILITY? IF YES, PLEASE DESCRIBE THE NATURE OF THE RESPONSIBILITY AS WELL AS THE NUMBER AND TITLE OF POSITIONS WHICH REPORT TO THIS POSITION.

No. This position does not have inherent supervisory responsibility although such responsibility may be delegated by management and/or supervisory staff as needed or otherwise deemed necessary to operations.

DOES THE INCUMBENT HAVE ACCESS TO CONFIDENTIAL INFORMATION AS DEFINED BY THE ANTELOPE POINT MARINA HANDBOOK? IF YES, PLEASE EXPLAIN: Yes, may be assigned to provide witness, transportation, access, and/or escort confidential materials, matters, properties, monies, and/or related information in process or furtherance of company business, and/or the interests of it's guest, staff, vendors, and/or other clientele.

DOES THE INCUMBENT HAVE ACCESS TO OR HANDLE COMPANY FUNDS? IF YES, PLEASE EXPLAIN: Yes, may be required to provide witness, transportation, transfer and/or escort of company monies and/or related transaction(s).

IS IT IMPORTANT TO THIS POSITION THAT THE INCUMBENT BE ABLE TO COMMUNICATE FLUENTLY IN ENGLISH? IF YES, PLEASE EXPLAIN:

YES. The incumbent must possess knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar for general communication purposes with coworkers, supervisory and management staff, customers, vendors, and other visitors. Strong communication skills are required to maintain the utmost safety and efficient completion of industrial tasks.

ENVIRONMENTAL CONDITIONS

The incumbent must be able to work around water. Employees are expected to promote a safe working environment for themselves, coworkers, and our guests.

Position/duties may require lifting, carrying, pushing and/or pulling objects up to fifty (50) pounds with assistance if reasonably needed, while reaching or handling materials, supplies, tools, equipment and/or debris.

Conduct assignment of shift work during periods up to sixteen (16) hours. Must be able and willing to work a flexible and potentially rotating schedule, including weekends, holidays and during a twenty-four hour period. The position is also subject to "on call" status outside of regularly scheduled shifts to address maintenance tasks which require immediate attention.

The position will involve working outdoors in adverse or inclement weather conditions including but limited to extreme heat.

EVALUATION

Performance of this job will be evaluated in accordance with provisions of the Antelope Point Marina policy regarding employee performance evaluation. The employee understands that a 90 day performance evaluation will be conducted to discuss job responsibilities and performance requirements. Should the employee not meet the performance standards of the position, APM management reserves the right to terminate the employment relationship or relocate the employee to another position within the company, if available.

INTENT AND FUNCTION OF JOB DESCRIPTION

All job descriptions have been reviewed to ensure that only essential functions and duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements,skills and abilities included have been determined to be the minimal standards required to perform successfully on the position. In no instance, however, should the duties, responsibilities and requirements delineated be interpreted as all-inclusive. In addition, managers may assign other related functions and requirements for the position.

Job descriptions do not create an employment contract. APM maintains its status as an at-will employer. APM or the employee may terminate the employment relationship at will at any time, with or without cause, so long as there is no violation of any applicable state or federal law(s).