Account Manager (Bev/Alc)

The Account Manager of Client Partnership within our Bev/Alc Department, is responsible for providing support for daily account activities and client needs. This position assumes basic marketing fundamentals, strong written and verbal communication skills, general office/team administrative support, the ability to adapt to many types of client and team personalities and the ability to exercise discretion and independent judgment.

Responisbilities

• Responsible for scheduling client meetings which includes the following: confirming availability with all parties; providing the necessary files, details, and agenda beforehand.
• Takes comprehensive notes during each meeting and provides timely recaps with action items
• Assists with gathering business and project requirements for each project or program
• Participant in internal and external ideation and brainstorming sessions
• Collaborates with Project Management and Delivery teams to ensure projects are brought in on time and within budget
• Owns, develops, and updates project briefs for new projects
• Responsible for gathering assets and feedback from both clients and key stakeholders and sharing the information with the internal team
• Reviews all content, design, and development deliverables for each project
• Responsible for managing the organization of multiple repository systems that hold valuable documentation and assets as it pertains to the clients supported (i.e., SharePoint)
• Proactively follows up with clients on key milestones and deadlines
• Works in tandem with internal teams to achieve overall account success and client satisfaction through flawlessly executing projects and day-to-day account duties, manage client related crisis and daily communications.
• Communicates effectively with the Client to maintain a clear understanding of Client priorities to help manage and guide internal teams accordingly
• Conduct weekly/bi-weekly status with the client
• Has a clear understanding of the capabilities of all agency departments and is able to effectively coordinate with each
• Strong understanding of the client's business and how Ansira’s work has an impact
• Manage client budgets and monthly billing procedures; communicate any budget variances to client and close any gaps.  Manage accounts receivable process for past due accounts.
• Escalate all red flags for current projects and on-going work to Client Partnership lead and SMEs and develop and lead the plan for resolution.
  
  

Requirements And Qualifications

• Bachelor’s Degree
• 3 years’ experience working with client accounts in the beverage alcohol vertical in a fast-paced agency environment; prior advertising/marketing related experience with digital, email, and/or database marketing is highly preferred
• Experience and familiarity working on digital, tech savvy and data driven accounts is required. Must understand the fundamentals of marketing and advertising
• Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive)
• Strong organizational skills, including multitasking and time-management
• Fast paced, multi-tasking, assertive, ability to switch gears quickly, adaptable nature required; Solution oriented and resolution focused
• Ability to work well under stress of short turn-around deadlines
• Ability to interface with all levels of management, fellow team members, and all internal clients with a high degree of professionalism, strong written and verbal communication skills