What are the responsibilities and job description for the Korean Customer Service position at Annie International, Inc.?
LOCATION :
500 Church Road, North Wales, PA 19454
M-F 8am- 5pm
Paid time off and benefits available
Report to VP of Sales
SUMMARY :
First, sales coordinator is responsible of the processing of all orders with accuracy and timeliness.
Second, sales coordinator is in charge of recording all orders that are taken by salesmen and making sure that all orders get to the office without any issue.
Third, sales coordinator is in charge of communicating with both office and warehouse on behalf of salesmen. Fourth, Sales coordinator is responsible for providing requested documents by salesmen/women such as an invoice, a statement, or other documents.
CORE FUNCTIONS :
- Order process
- Order adjustment
- Daily report
- Monthly KPI report
- OTC sales meeting report
- Companywide meeting report
- Sales manual update
- Send announcements to salesmen (25 total)
- Prepare annual conference book
- Create statements
- Create invoices
- Send out sample items to salesmen
OTHER DUTIES :
- Duties, responsibilities, and activities may change or be assigned at any time with or without notice
COMPETENCY :
- Well-organized
- Responsible with an aptitude in problem-solving
- Patience
- Excellent verbal and written communication skills
- Multi-task.
POSITION TYPE :
Full-Time / Onsite
EXPECTED HOURS :
40 hours per week
TRAVEL :
Not applicable
REQUIRED EDUCATION AND EXPERIENCE :
- High School Diploma
- MS Office
- SAP
- Sales Portal
- Proficiency in English must be able to read, speak in Korean.
PREFERRED EDUCATION AND EXPERIENCE :
- Associate degree or higher
- Fluent in Korean
ADDITIONAL ELIGIBILITY QUALIFICATIONS :
- Must have status to legally work in the U.S.