Central Services Risk Management Internship

The Department of Central Services - Risk Management is seeking temporary, unpaid interns with a minimum of 10 hours/week and a maximum of 24 hours/week.  All work hours must be done Monday - Friday during standard business hours (8 am - 4:30pm).

This internship is an extension of academic instruction and provides the opportunity to turn classroom instruction into practical application in the workplace. The intern will draw upon the knowledge gained through their college coursework in order to perform the principal assignment and/or projects of this internship.Internship Opportunities: 

Risk Management Internship: 

To provide hands-on, educational experience supporting the Risk Management Division in day-to-day functions related to workplace injury claims, liability incidents and safety initiatives. Interns are given opportunities to gain experience and knowledge in workers’ compensation, general liability, safety compliance processes and standard office procedures. Interns will also gain professional experience, build meaningful connections and contribute to a team that values safety, service, and innovation.

Describe the Intern's principal learning assignments and/or projects.  What will the Intern learn about, be exposed to, or assist with?

Intern will assist in reviewing root cause analysis related to workers’ compensation and liability claim files and review incident and accident reports to identify patterns of organizational risk. Interns will interpret departmental procedure manuals and standard operating procedures regarding special claims investigative strategies and medical billing statistical analysis regarding unique claims handling practices. Interns will also have an opportunity to create departmental correspondences and communicate with departmental staff to assist with associated handling of tasks.

Describe what the Intern will achieve through this experience:

The Intern will develop an understanding of the workers compensation claim process along with the ability to apply I/O psychology principles to real-world risk and claims challenges. In addition, the Intern will learn about Safety requirements specific to Local Government which allows for participation giving the intern additional learning and possible certificate opportunities.

Candidates should be pursuing an undergraduate or graduate degree in a related field (ex: Human Services, Public Relations, Marketing, Social Work)  

All applicants/students must have a cumulative *GPA of a 3.0 .  

**Students are required to upload an official or unofficial transcript to their application to demonstrate their enrollment status and GPA.

Note: For continuous postings, qualified applicants are reviewed and referred to the Department on a monthly basis.  Candidates will receive a notification upon referral to the Department.   However, due to the volume of candidates, the Department will only reach out to candidates they are interested in.  As such, candidates are encouraged to wait 4-6 weeks after notification of referral before reapplying. 

College Major Preference: Ideal for students studying Business, Medical Billing/Coding, Occupational Safety, Risk Management, Psychology, Public Health, or related fields with an interest in workplace behavior, safety culture, and organizational risk reduction strategies.

List preferred experience/courses taken:

• Ability to maintain confidentiality.
• Ability to handle sensitive information responsibly.
• Strong writing, communication, and analytical skills.
• Interest in workplace behavior, claims handling, and systems-based problem solving.