Support Specialist: Crisis - Millersville Elementary

Position SummaryTitle Code

Support Specialist: Crisis

Job Summary

Supports each child's instructional program by managing and supporting appropriate classroom behavior of individuals and groups of students in order for students to be successful in the classroom/general education environment. Serves on the school team under the direction of each School Performance Director and the school Administrator. Assists with the implementation of crisis management for any student in the school setting. Assists staff to employ crisis intervention strategies within the classroom/school setting through job embedded training and direct support to students.

Essential Duties/Responsibilities

• Observes students in their classrooms and other activities to coordinate intervention strategies with school based staff and school community. Facilitates the management of students experiencing emotional crisis including development of behavioral intervention plans.
• Determines/implements appropriate interventions for redirecting behaviorally acting-out children which immediately protects children/staff.
• Implements/documents the established behavioral management system and institutes a repertoire of logical and natural consequences for inappropriate behavior.
• Provides debriefing with child/staff following a crisis and subsequent development of appropriate coping behaviors for the prevention of future crises.
• Assists students in regaining behavioral/emotional control and returning them to their class as soon as they are ready.
• Communicates with regular school-based staff on the status and needs of individual students.
• Provides short-term counseling; identifying and applying a variety of intervention procedures to assist students to change inappropriate behavior.
• Establishes and monitors an effective method of data collection and documentation of student behavior.
• Implements crisis/prevention interventions, employing therapeutic restraint as a last resort if a student exhibits behavior dangerous to self or others, in accordance with AACPS Board Regulations.
• Designs and conducts in-service training to the professional and support staff (teachers, instructional assistants, therapists, and transportation personnel). Keeps current on effective behavior management programs and strategies.
• Performs other related duties as assigned within the same classification or lower.
  
  

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Associate's Degree in education, psychology, social work, or related field of education from a regionally accredited college or university required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
  
  

Experience

• One (1) year crisis/behavior intervention experience required; and
• One (1) year experience in data collection and documentation required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
  
  

Knowledge, Skills, Abilities And Other Characteristics

• Knowledge of strategies, techniques, and processes involved in crisis intervention strategies/debriefing.
• Excellent communication and human relations skills to relate effectively with challenging students and with professional colleagues.
• Knowledge of strategies and techniques for de-escalating verbally and physically aggressive children.
• Job requires direct in-person provision of service, therefore punctual, regular and predictable attendance is essential.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).
  
  

Licenses and Certifications

Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Within 90 days, obtain Crisis Prevention Intervention (CPI) Certification issued by AACPS/Crisis Prevention Institute (CPI) required.
  
  

Driving Requirements

• N/A
  
  

Career Ladder Requirements

Qualification Requirements for Employment in Higher Grade as a New Hire or Transfer requires:

• Two (2) additional years successful experience required.
• Successful completion of twelve (12) hours of coursework or workshops that includes professional learning in the areas of mental health first aid, trauma informed strategies, mindfulness and stress management, restorative practices, social-emotional strategies, or other related topics required.
  
  

Eligibility for Consideration for Advancement from Lower Grade to Higher Grade requires:

• Two (2) years continuous successful experience in the position at the Lower Grade level.
• Mastery of all responsibilities and duties of the position.
• Evidence of completion of additional training that may be recommended by supervisor and/or participation in approved professional development programs or courses, approved in advance by the supervisor. Successful completion of a minimum of one professional development within the last two years is required. Successful completion of job specific professional developments identified on the job description, performance evaluations and/or the supervisor’s documented recommendation are required.
• Achievement of identified goals as they relate to the needs of the district and as established by the supervisor.
• Consistent maintenance of an effective and orderly work environment.
• Consistent compliance with general office procedures such as standards contained in the AACPS Employee Handbook; demonstration of discretion and excellent customer service; regular and punctual attendance; and building dress code, including wearing AACPS ID badge.
• Above Satisfactory overall job performance for the two most recent consecutive years of Probationary and Performance Ratings. Probationary Ratings completed after January 2, 2024 will be accepted.
• Letter of Recommendation written by the supervisor.
  
  

Additional Requirements for Advancement from Lower Grade to Higher Grade requires:

• Successful completion of twelve (12) hours of coursework or workshops that includes professional learning in the areas of mental health first aid, trauma informed strategies, mindfulness and stress management, restorative practices, social-emotional strategies, or other related topics required.
  
  

LEADERSHIP ROLE

• N/A
  
  

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: between 1/3 and 2/3 percent of the time
• Walking: between 1/3 and 2/3 percent of the time
• Sitting: between 1/3 and 2/3 percent of the time
• Keyboarding: between 1/3 and 2/3 percent of the time
• Talking: between 1/3 and 2/3 percent of the time
• Hearing: between 1/3 and 2/3 percent of the time
• As required by the duties and responsibilities of the position.
  
  

Vision

The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• No special vision requirements
  
  

Work Environment

Location

• Office, school or similar indoor environment: over 2/3 percent of the time
• Outdoor environment: over 2/3 percent of the time
  
  

Noise Level

• Moderate: between 1/3 and 2/3 percent of the time
  
  

Weight & Force

Lifting and carrying requirements

• None:
  
  

Travel Requirements

• N/A
  
  

JOB INFORMATION

Approved Date: 3/1/2025 Established Date: 7/1/1996 Title Code: C20722 Title: SPECIALIST SUPPORT: CRISIS Alternate Title: Support Specialist: Crisis Reports to Generic: Principal Reports to Specific:

ORGANIZATION

Division: Academics Business Unit: Specialized Instruction & Early Intervention Department: Instructional Programming & Service Access Negotiated Agreement: N/A

HR JOB INFORMATION

Unit: V Days Worked: 191 FLSA Exemption Status: Exempt Grade:

PG03;PG04

Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Unit 5 – Professional Staff)

Essential Job: Months Worked: 10 Hours Worked: 8 Job Family: Healthcare and Licensed Clinicians Sub-Function: Evaluator