Senior Manager: Operations Transportation

Position SummaryTitle Code

Senior Manager: Operations Transportation

Job Summary

Assists in the day-to-day management of transportation operations and the professional and timely flow of communications between Transportation Specialists, office support staff, parents, schools, and contractors. Serves as the principal operational assistant and advisor to the Supervisor of Transportation.

Additional Work Days/Hours

Based on the assignment, the following additional work days and/or hours may be required as needed:

• Ability to work flexible schedules
• Emergencies
• Evenings/Nights
• Extended hours
• Inclement weather conditions
• On call
• Summer hours
  
  

Essential Duties/Responsibilities

• Provides supervision over daily operational issues for Transportation Specialists, Support Specialists, Routers, Training Center, and office support staff
• Develops effective processes for providing professional and timely communications using the most current and industry recognized technologies, emails, and phone calls.
• Works with Specialists and Routers to ensure all walk route surveys are completed and walk zone maps are accurate and up to date.
• Prepares a variety of reports, Board exhibits, and other documents; investigates problems or operational issues; gathers and analyzes data, and assist with recruitment efforts.
• Responds to questions from the Board of Education, administrators, other school districts, State officials, and County offices.
• Keeps informed of Board of Education actions, Maryland State Department of Education (MSDE), Maryland Vehicle Administration (MVA) directives pertinent to the operation of the Transportation Division. Tracks all Board agenda items for the office.
• Serves on various committees and is responsible for developing and editing the committee's reports and maintaining schedules for the Supervisor of Transportation's sponsored committees.
• Trains, conducts observations and performance appraisals for Specialist and Support Specialist
• Represents the school system, in the absence of the Supervisor of Transportation, at various governmental, civic, and professional organizations and meetings.
• Utilizes AACPS computer software systems to research and analyze financial, operational, and project data.
• Performs other related duties as assigned within the same classification or lower.
  
  

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's Degree in related field of education from a regionally accredited college or university required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
  
  

Experience

• Seven (7) years experience in the field of school transportation, safety and training, scheduling, and routing required; and
• Five (5) years management experience required; and
• Three (3) years experience with Budget, Finance, Purchasing, Planning, Operations, or Logistics Support preferred;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.
  
  

Knowledge, Skills, Abilities And Other Characteristics

• Knowledge of the school system organization including operation and management of all departments, divisions, and offices.
• Demonstrated organizational, analytical, and planning skills.
• Excellent oral and written communication skills.
• Ability to successfully manage multiple tasks simultaneously.
• Knowledge of relevant Federal and State Regulations and Board policies.
• Knowledge of current trends and research in field of specialization.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, and/or PowerPoint preferred).
  
  

Licenses and Certifications

Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Hold or be eligible for Commercial Driver’s License (CDL) Class B with Passenger Transport (P) and School Bus Authorized (S) endorsement (Maryland) issued by Maryland Motor Vehicle Administration (MDOT MVA) required.
• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
• Daily access to reliable transportation.
  
  

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
• Personal Vehicle
  
  

LEADERSHIP ROLE

• Second level supervisor
  
  

People Management

• This position acts as the manager for 6 to 20 direct staff.
• This position acts as the manager for 11 to 49 indirect staff.
• This position manages 1 to 2 departments.
  
  

Management Duties/Responsibilities

• Interviews, selects, and trains employees.
• Directs the work of employees.
• Maintains records for use in supervision.
• Assess employees’ performance (productivity/efficiency) to make promotional recommendation/other status changes.
• Handles employee complaints/grievances.
• Disciplines employees.
• Plans the work.
• Determines the techniques to use.
• Apportions the work among the employees.
• Provides for the safety and security of the employees or the property.
• Monitors and implements legal compliance measures.
  
  

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Walking: under 1/3 percent of the time
• Sitting: between 1/3 and 2/3 percent of the time
• Keyboarding: between 1/3 and 2/3 percent of the time
• Driving: over 2/3 percent of the time
• As required by the duties and responsibilities of the position.
  
  

Vision

The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• No special vision requirements
  
  

Work Environment

Location

• Office, school or similar indoor environment: over 2/3 percent of the time
• Outdoor environment: under 1/3 percent of the time
• Street environment (near moving traffic): under 1/3 percent of the time
• In the community (homes, businesses, etc.): under 1/3 percent of the time
• Temperature Change: under 1/3 percent of the time
  
  

Exposure

• Wet or humid conditions (non-weather related): under 1/3 percent of the time
• Outdoor weather conditions: under 1/3 percent of the time
• Extreme cold (below 32 degrees): under 1/3 percent of the time
  
  

Noise Level

• Moderate: under 1/3 percent of the time
  
  

Weight & Force

Lifting and carrying requirements

• None:
  
  

Travel Requirements

• 20% weekly day travel within the county
  
  

JOB INFORMATION

Approved Date: 6/26/2024 Established Date: 4/1/2021 Title Code: E05533 Title: MANAGER SENIOR: OPERATIONS TRANSPORTATION Alternate Title: Senior Manager: Operations Transportation Reports to Generic: Director Reports to Specific: DIRECTOR: TRANSPORTATION

ORGANIZATION

Division: Operations Business Unit: Transportation Department: Transportation Operations Negotiated Agreement: N/A

HR JOB INFORMATION

Unit: VI Days Worked: 260 FLSA Exemption Status: Exempt Grade: EG01 Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Unit 6 – Executive Salaries) Essential Job: Months Worked: 12 Hours Worked: 8 Job Family: Management Sub-Function: Manager

VR# 26155