Medical Receptionist/Patient Care Coordinator

Overview

We are an independent optometric practice looking for a dynamic team member to join us as a Front Desk Associate/ Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patient visits. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication and efficient management of their eye care experience. Your proactive approach will help create a welcoming environment, streamline administrative processes, and uphold the highest standards of patient confidentiality and care.

Responsibilities

• Greet patients warmly and assist with check-in procedures, ensuring a positive first impression.
• Manage patient appointments using specialized software Electronic Health Records (EHR) systems and patient management tools.
• Verify patient information, update records accurately, and ensure compliance with health regulation policies.
• Facilitate communication between patients and healthcare providers via phone, email, or in-person interactions.
• Assist with medical administrative support tasks including data entry, appointment scheduling, phone calls, email inquiries, facilitating referrals, processing payments and end of day reconciliation.
• Coordinate insurance eligibility and verifications for upcoming appointments and confidently advise patients about their benefits.
• Support the medical team by preparing documentation, managing electronic health records (EHR), and handling other administrative duties as needed.

Qualifications Core Competencies

• Prior experience working in a medical office or healthcare environment is highly preferred.
• Knowledge of health regulation policies and compliance standards to ensure proper handling of sensitive information.
• Experience with medical administrative support tasks such as appointment scheduling and insurance processing.
• Familiarity with patient management software and Electronic Health Records (EHR) systems for accurate data entry and record keeping.
• Strong customer service skills with the ability to communicate effectively via phone and client interactions.

Embark on a meaningful career where your dedication elevates patient experiences while supporting the smooth operation of our optometric services. We value energetic professionals eager to contribute to a caring environment that prioritizes both patient well-being and operational excellence.

Pay: From $20.00 per hour

Expected hours: 16.0 – 32.0 per week

Benefits:

• Employee discount
• Paid sick time
• Vision insurance

Application Question(s):

• In a few sentences, let us know why you are interested in working with us:

Work Location: In person

Salary : $20