Special Projects and Administrative Assistant

We are an established Pest Control Company servicing all of Southern California for nearly 41 years. We are looking for a Special Projects and Administrative Assistant to work full-time in our Chino office. We offer Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Sick, Paid Holidays, and Paid Vacation.

Will be required to perform other duties as requested, directed or assigned.

We are currently seeking enthusiastic candidates to serve as a Special Projects and Administrative Assistant for general office duties within the office. The job is full-time, Monday - Friday, 8:00AM - 5:00PM. The job opening's primary function is filing, data entry, assisting management with daily tasks, state and local reporting, bids and office payroll duties. The Special Projects and Administrative Assistant will also work closely with the Customer Service Supervisor and Management Team to learn multiple administrative duties for the general pest division.

Pay will be determined on experience.

Essential Duties and Responsibilities:

• Work schedule is from 8 am to 5 pm, Monday - Friday.
• Answer and route high volume of phone calls.
• Customer service skills with professional etiquette for every customer phone call.
• Help when needed operating multi-line phone system.
• Processes and Maintains General Pest Control Job Entries and Scheduling.
• Adds new customers, appointments, and work orders in company software program.
• Processes credit card payments.
• Performs client relations activities (e.g., directing complaints to managers, customer issues, follow-up on work orders).
• When needed, help with incoming work orders.
• Assists Managers and pest control technicians regarding operations support.
• Performs data entry, file maintenance, monthly reporting to state , and general administrative support tasks with deadlines.
• Document preparation, reporting, and filing as needed.
• Completes special projects as assigned by management.
• Monthly reporting to local and state agencies.
• Complete payroll tasks.
• Work with management team to complete project bids.

Education and Experience:

• High School Diploma or GED is required.
• A minimum of 2-year experience, preferably in a high volume call environment.
• Experience in payroll is not required; however, it is a plus.

Job Knowledge, Skills and Abilities:

• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.
• Strong knowledge of Microsoft Word, Excel and Outlook is a must.
• Exceptional organizational skills including the ability to multi-task and take initiative.
• Must be team focused, willing to help others and hold the group goals as important priorities.

Physical Demands:
Frequent: sitting, time spent on the telephone, repetitive use of hands to operate computers, printers, and office equipment, standing, bending and stooping, twisting of waist side-to-side, turning and flexion of the neck, lifting and carrying objects weighing up to 10 pounds, and climb 3-feet step ladder.

Job Type: Full-time

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Experience:

• Customer service: 2 years (Required)

Work Location: In person

Salary : $18 - $20