What are the responsibilities and job description for the Veterinary Receptionist position at Animal Outpatient Specialty Network?
Description
Do you have customer service experience and an interest in veterinary specialty medicine and dermatology? At Animal Dermatology Clinic - Billings, we believe that great patient care starts with a happy team! We are seeking a Veterinary Receptionist to join our team.
Why Join Our Team?
- Positive Culture: Join a growing, family-oriented atmosphere where we treat each other with respect and focus on collaborative patient care.
- True Work-Life Balance: No nights or weekends! Keep your Saturdays and Sundays free for family, friends, and fun.
- Specialized Focus: Dive deep into the rewarding world of dermatology and allergy, focusing on long-term client education and life-changing results for pets.
We are looking for someone with the following qualities:
- Energetic
- Positive
- Upbeat personality
- Takes initiative
- Commitment to the needs of the clinic
- Punctual
- Willingness to teach others and share ideas
- Openness to diversity
- Adaptability to change
- Accountable
- Able to see big picture
- Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
- Excellent client service skills
- Excellent phone skills
- Computer skill preferred
- Excellent communication skills
- Ability to work in a team oriented environment
- Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
- Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
- Client service
- Answer phone calls
- Take accurate messages and book appointments
- Maintain charts and computer records
- Pharmacy and retail sales
- Marketing implementation
- Maintenance/housekeeping
- Financial responsibilities
Education and Physical Requirements:
- High school diploma or equivalent required
- Must have experience working in the public (ie: restaurant, retail or service business)
- Experience in a veterinary hospital or doctor’s office is required
- Dependable attendance is required
- Must be able to lift 40 pounds
- The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
- Time away from work including no nights or weekends, sick time/mental health days, Paid Parental Leave, and leaves of absence.
- Wellbeing support, including free counseling and referral services.
- Savings and retirement resources, including a 401(k) plan with 100% match on 3% of pay and 50% match on up to 2% more of pay, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
- Education support through certification programs and CE opportunities.
- Company provided scrubs and discounts on services and medications for employee pets.
Salary : $19 - $25