Veterinary Assistant/Technician

1. Patient Care

• Safely handle, restrain, and monitor dogs and cats.
• Assist with examinations, treatments, procedures, and diagnostics.
• Obtain and record patient vital signs, including temperature, pulse, and respiration.
• Collect and properly handle blood, urine, fecal, and other diagnostic samples.
• Administer medications and vaccines as directed and within the employee's level of training and authorization.
• Monitor hospitalized and boarding patients, including feeding, walking, cleaning, and documenting patient care.
• Recognize changes in patient condition and promptly communicate concerns to the veterinarian or appropriate team member.
• Maintain clean, comfortable, and sanitary patient areas.

2. Medical and Technical Responsibilities

• Prepare exam rooms, treatment areas, and equipment for appointments and procedures.
• Assist with laboratory testing, radiographs, and other diagnostic procedures.
• Perform venipuncture, place IV catheters, administer fluids, and assist with treatments as trained and authorized.
• Assist with surgical preparation, anesthesia monitoring, recovery, and post-operative care as trained and authorized.
• Assist with dental procedures, including dental radiographs, scaling, polishing, and charting as trained and authorized.
• Properly clean, disinfect, sterilize, and maintain medical equipment and instruments.
• Maintain accurate patient records and medical documentation.
• Follow all hospital protocols for medication handling, inventory, and controlled substances.

3. Client Communication and Customer Service

• Communicate professionally and compassionately with clients.
• Assist with patient discharges and explain veterinarian-approved home-care instructions.
• Answer client questions within the scope of knowledge and refer medical questions to the appropriate medical team member.
• Assist with phone calls, prescription requests, messages, and client follow-up.
• Maintain client confidentiality and professional boundaries.
• Demonstrate patience and empathy when working with concerned, upset, or grieving clients.

4. Hospital Workflow and Organization

• Assist with maintaining an efficient patient flow from check-in through checkout.
• Stay aware of the hospital's needs and assist coworkers when additional help is needed.
• Complete assigned responsibilities, including medical notes, treatments, messages, laboratory samples, and patient care.
• Communicate when tasks cannot be completed or when additional assistance is needed.
• Prioritize urgent patient needs while maintaining awareness of other responsibilities.
• Keep exam rooms, treatment areas, kennels, and shared workspaces clean and organized.
• Assist with laundry, stocking, cleaning, and general closing responsibilities.
• Take ownership of assigned tasks and follow through without requiring repeated reminders.

5. Teamwork and Professionalism

• Treat all coworkers, clients, and patients with respect.
• Maintain a positive, professional, and cooperative attitude, even during stressful or busy periods.
• Communicate concerns appropriately and respectfully through the proper chain of command.
• Be willing to help coworkers and contribute to the overall success of the team.
• Accept constructive feedback and direction from doctors and leadership.
• Support and encourage coworkers who are learning new skills.
• Demonstrate flexibility when hospital needs or assignments change.
• Avoid gossip, negativity, unnecessary conflict, and behavior that disrupts teamwork.
• Lead by example through dependability, accountability, and professionalism.

General Expectations

Every team member is expected to:

• Arrive on time and be prepared to begin working at the scheduled start time.
• Demonstrate urgency and appropriate time management throughout the workday.
• Remain productive and engaged during slower periods.
• Communicate when leaving an assigned area or when assistance is needed.
• Follow hospital policies, protocols, and safety procedures.
• Maintain a clean, organized, and professional work environment.
• Take responsibility for mistakes and work toward solutions.
• Be open to continued education, training, and professional development.
• Understand that patient care and the needs of the hospital are shared responsibilities.

Qualifications and Skills

• Previous veterinary experience preferred; willingness to learn and be trained required.
• Knowledge of animal behavior and safe animal handling.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Ability to work independently while contributing to a team.
• Strong organizational skills and attention to detail.
• Ability to follow instructions and accept constructive feedback.
• Compassion for animals and their owners.
• Dependable attendance and professional conduct.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds, with assistance or appropriate lifting equipment when needed.
• Ability to safely restrain and handle animals of varying sizes and temperaments.
• Ability to bend, kneel, reach, and perform physical duties throughout the workday.
• Ability to work around animal dander, cleaning products, medications, and other veterinary hospital materials.

Pay: $15.00 - $26.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• Continuing education credits
• Employee discount
• License reimbursement
• Paid time off
• Retirement plan
• Uniform allowance

Work Location: In person

Salary : $15 - $26