What are the responsibilities and job description for the COMMERCIAL OPERATIONS & COMPLIANCE SPECIALIST position at Animal Feed Phosphate Technologies by Prayon?
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COMMERCIAL OPERATIONS & COMPLIANCE SPECIALIST
Augusta Jump to section Job description Location Related Jobs Why work at Prayon? Benefits for you Key figures for the Prayon group
Overview
- Position Type: Full-Time
- Job Shift: Monday – Friday
- Education Level: High School Diploma / or Equivalent
- Travel Percentage: Negligible
- Category: Admin – Clerical
Prayon is seeking a detail-oriented Commercial Operations & Compliance Specialist to join our team in Augusta, Georgia. This full-time, office-based role supports commercial operations by managing customer-facing documentation, regulatory and licensing coordination, reporting, pricing and contract administration, and customer data integrity. The position works closely with customers, Sales, Supply Chain, Quality, Regulatory, and other internal stakeholders to ensure timely, accurate, and consistent commercial and compliance support.
Responsibilities
- Maintain and update customer records and commercial data within business systems.
- Coordinate customer onboarding activities and customer information requests.
- Manage customer questionnaires, compliance documentation requests, certifications, and supporting records.
- Administer customer compliance platforms and ensure timely, accurate responses to customer inquiries.
- Maintain customer-facing documentation, including product certifications, technical data sheets, statements, and related materials.
- Prepare, review, and maintain pricing records, quotations, offers, contracts, and commercial agreements.
- Coordinate resolution of pricing discrepancies and order-related exceptions with internal teams.
- Review customer forecasts and support customer-specific requirements to facilitate effective planning and order fulfillment.
- Manage customer administrative reporting, sales statistics, and commercial follow-up activities.
- Coordinate administrative support for customer complaint tracking and resolution.
- Coordinate state license renewals, regulatory documentation, and compliance-related records.
- Support trade show preparation, logistics, and commercial team activities as needed.
Required
- High school diploma or GED.
- Minimum two years of administrative, office, clerical, customer service, or related experience.
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
- Strong organizational, communication, analytical, and problem-solving skills.
- Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Associate or Bachelor’s degree in Business Administration, Chemistry, Transportation & Logistics, Materials Management, or a related field.
- Experience in customer service, quality support, compliance, commercial operations, or a related role within a manufacturing environment.
- Experience with SAP or a comparable ERP system.
- Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- Voluntary Life Insurance Options
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Employee Assistance Program (EAP)
- Professional Development Opportunities
- Full-Time
- Monday-Friday
- Day Shift
- On-Site Position
- Occasional travel may be required for trade shows, training, customer meetings, or company events.
At Prayon, our mission is to enrich daily life through phosphorus chemistry by delivering innovative, sustainable, and high-quality solutions to our customers and communities. Employees contribute to our success through collaboration, operational excellence, continuous improvement, and an unwavering commitment to safety, quality, and integrity.
Work Location
Augusta, GA
Prayon is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, business needs, and applicable legal requirements.
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Location
About Working At Augusta
Located in Augusta, Georgia, the site is Prayon’s only US production location. It is primarily oriented towards the food sector, but also maintains a strong presence in the health and dental care, as well as technical markets.
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Why work at Prayon?
A fascinating job in an international Group
Phosphorus is an essential nutrient for the health of both humans and plants, and the life of the planet. It is part of our DNA. The core of our company is our people, their values and their shared vision, and the sustainable technologies that help them to enrich everyone’s every day.
Working in locations around the globe, each and every one of our experts brings their unique skills and infectious dynamism to bear by improving the quality and effectiveness of the products we offer. It is thanks to them that we stay on top of the market and can develop the technologies of tomorrow. But, in order to keep our place as a leader in our sector, we always stay on the lookout for talented individuals.
Are you ready to join us and make the difference?
Benefits for you
Salary and benefits
- Competitive salary
- Paid Holidays
- Generous time-off policy
- Plans life Insurance
- Medical, Dental and Vision insurance
- Bonuses and other benefits
Production sites
7
Active in more than
Countries
100
Technology used in over
Phosphoric acid plants
130
Worldwide
Employees
1,500
In billion euros
Group turnover
1.1
In the world
R&D centers
3
More about us