What are the responsibilities and job description for the EMR / EHR Support Specialist I (KanTime) position at Angels of Care Pediatric Home Health?
As an Electronic Medical Record (EMR) Support Specialist I, you will provide day-to-day system support, ensuring the stability, integrity, and effective use of KanTime and related systems. This role partners closely with internal teams to troubleshoot issues in the Electronic Health Record (EHR) system, document processes, and support end users while maintaining compliance with organizational standards.
In this role, you will:
- Maintain, analyze, and troubleshoot Angels of Care and customer-installed systems.
- Document KanTime support procedures and develop clear “How-To” guides.
- Ensure the integrity and accuracy of electronic data records in accordance with Angels of Care standards.
- Communicate technical information and system functionality to non-technical users in a clear and understandable manner.
- High school diploma or equivalent
- Strong customer service, communication and collaboration skills
- Solution-oriented, with the ability to work independently and take initiative
- Experience supporting end users in an Electronic Medical Record (EMR) / Electronic Health Record (EHR) system preferred
- IT Training preferred
Why Angels of Care
In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.
- Competitive Pay
- Paid Time Off
- Medical, Dental, & Vision Plans with a generous contribution from AOC
- HSA/FSA
- Mental Wellness Benefits
- 401K
- Discounts on Pet, Home, and Auto Insurance
- And more!
U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.
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