Epic beaker analyst

Position:            Epic Beaker Analyst

Location:           This role is 100% on-site in either of the following locations - Secaucus, NJ, Clifton, NJ or Marlboro, NJ

Duration:           3-6 month CTH

Interview:         2 Video and tech screening with vendor

This role is 100% on-site in either of the following 4 locations - Secaucus, NJ, Clifton, NJ or Marlboro, NJ – there is also a location in Chicago that might be an option, I’m trying to find out that address.

Job Description

The Epic Beaker Analyst is responsible for the design, configuration, and optimization of Epic Beaker workflows within and across specialty areas to enable reliable, efficient laboratory operations and revenue cycle performance. This role applies deep understanding of laboratory science, data integration, and order-to-cash processes to create scalable and compliant solutions.

The Analyst collaborates with laboratory leadership, technology, and cross-application Epic teams to ensure that all Beaker configurations support laboratory excellence, operational efficiency, and end-user experience. This role contributes to standardization efforts, governance models, and mentoring of other analysts.

Duties and Responsibilities:

• Designs and configures lab workflows and tests in application to ensure optimal customer experience
• Acts as support contact for the application's end-users
• Architect and validate cross-specialty templates (Chemistry, Hematology, Microbiology, Molecular, AP)
• Partner with enterprise architecture and revenue-cycle teams to strengthen the digital chain from order capture through results, coding, and billing
• Manage validation protocols, regression testing, and change-control documentation
• Monitor operational KPIs (TAT, error rate, billing success) and implement system enhancements to improve experience and efficiency
• Troubleshoot challenging system issues, perform root-cause analysis, and drive timely resolution
• Independently develops and executes comprehensive test scripts
• Ensures all build work is documented including decision logic, validation evidence to meet CAP, CLIA, HIPAA, and audit requirements
• Serves as a liaison between end users' workflow needs and Epic implementation staff
• Mentor team members establishing configuration standards and reusable components

Qualifications:

Required:

• 5 years of Epic Beaker configuration experience with measurable improvements in laboratory performance.
• Strong understanding of specimen routing, result rules, and billing interface logic.
• Proven ability to lead multi-disciplinary build teams.
• Deep understanding of regulatory and data-integrity standards in a lab setting.

Preferred:

• Experience integrating Beaker with automation systems or reference-lab networks.
• Familiarity with Lean Six Sigma or continuous-improvement methodologies.

People Leader Responsibility:

NA

Work Environment:

Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the Application Mgr to support software/hardware patches, upgrades, downtimes and potential disasters.

Travel Required:

Domestic

International

Up to 25%

Required Education:

Bachelor’s degree in computer science, medical technology or related field or equivalent work experience

Preferred Education:

Required Technical Training or Professional Licensing:

• Epic Beaker CP or AP certification

Preferred Technical Training or Professional Licensing:

• Additional Epic Certifications Resolute, Bridges, Prelude, Cadence, MyChart
• Project-management or process-improvement credential (PMP, Green Belt etc)

Languages:

Language

Required?

English

Yes

Competencies:

Adaptability/flexibility

• Demonstrating flexibility with respect to changing end user business needs

Critical thinking

• The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Dependability

• The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient and timely manner

Initiative

• The ability and willingness to recognize assignments or tasks that need to be completed to seek out additional assignments or tasks and to help others

Interpersonal Skills

• The ability to communicate information clearly and concisely with project leadership and subject matter experts

Learning

• The ability and willingness to learn new software and systems

Listening

• Listening attentively to ensure that the intended message has been accurately receive, holding responses until the person has finished making the point, and repeating information to ensure accuracy

Problem Solving

• Seeking, logically examining, and interpreting information from different sources to determine a problem cause and developing a course of action to resolve the problem and to prevent its recurrence

Resilience

• The ability to preserve in difficult situations, overcome obstacles and reach high levels of performance when faced with stressful work situations and time pressures