Technical Project Manager (Salesforce), Hagerstown, MD Locals (W2 role)

TLocation: Hagerstown, MD

Duration: 6 months with possible Contract to hire

Rate: on vendor’s W2

Onsite required 5/days per week.

2 Video interview

US citizen or GC only.

• PMI Certification is highly preferred!!!
• 3 years of project management experience within sales support and/or financial vertical (Salesforce)

Job Description:

Our client is looking for a Project Manager responsible for facilitating meetings, gathering business requirements, and developing project plans/task lists for the Client’s Sales Tech environment. As a Project Manager you will own the project meetings, project accounting, facilitate estimation, and documentation and overall facilitate completion of requested initiatives. You will be acting as a trusted member of our internal business/technology team interfacing with IT management, architects, database administrators, firewall/network, and other Salesforce professionals working within Client. You will need a good understanding of IT frameworks, business and functional objectives and how to communicate these in plans, narratives, and verbally to business requestors, team members, and executives.

Responsibilities

This is a varied delivery leadership role, with the following responsibilities:

· Define project timeline, draft proposals, establish budgets and maintain project

documentation throughout project lifecycle.

· Coordinate between internal teams and external resources, communicating guidelines and

deadlines clearly, effectively, and consistently.

· Assess risk throughout project lifecycle and anticipate internal, external and client needs and

readily implement issue resolution with project stakeholders.

· Coordinate among internal teams to delegate and prioritize tasks and conduct status updates

and check-ins with individual team members to ensure completion of tasks.

· Provide regular project status check-ins, progress tracking and updates on deliverables with

internal teams, external resources, clients, and stakeholders.

· Manage client relationship throughout project lifecycle and uphold high standards for

individual contributors, holding everyone accountable for their deadlines.

· Problem resolution with all parties involved.

· Support new team members with onboarding, mentoring, planning, budgeting,

implementation and consistency with messaging, tone, and overall quality control.

Requirements:

· Bachelor’s Degree or equivalent experience.

· 3 years of project management experience within sales support and/or financial vertical (Salesforce)

· Project Management Professional (PMP) and Certified ScrumMaster®(CSM®) certified a plus.

· Salesforce or other contact center technology experience