Campus Life Administrator

Position Purpose:

Oversee and advance operational effectiveness across Residence Life, Dining Services, Café, and Bookstore by managing planning cycles, system improvements, reporting, and seasonal readiness. This role strengthens the student and guest experience, drives consistency and efficiency in auxiliary services, and supports the long-term sustainability of Campus Life.

Essential Duties:

• Administer Campus Life operational initiatives from planning through execution across Residence Life, Dining Services, Café, and Bookstore (e.g., Move-In Day, POS upgrades, service improvement projects).
• Manage timelines, documentation, and follow-through for departmental priorities, seasonal planning cycles, and multi-area initiatives.
• Support operational readiness for residence hall growth and expanded housing capacity, ensuring alignment across departments.
• Evaluate and enhance Campus Life services and resources through feedback, data analysis, and best practices.
• Research and apply industry best practices to strengthen operations across Campus Life environments.
• Serve as a liaison with Dining Services to monitor participation trends, promotions, guest feedback, and operational priorities.
• Administer systems and processes, including StarRez (housing), Atrium (meal plans), and retail POS platforms, ensuring accuracy and continuous improvement.
• Support development and execution of Campus Life events, promotions, and campaigns in partnership with marketing.
• Monitor meal plan operations, communications, and guest satisfaction, implementing process improvements as needed.
• Assist with purchasing, credit card reconciliation, work order tracking, and operational reporting.
• Provide operational support during peak service periods and preparation for major campus events.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Strong written, verbal, and interpersonal communication skills, including attention to tone and clarity across internal and external communications.
• Strong organization, time-management, and administrative skills.
• Strong analytical and problem-solving skills with attention to detail.
• Strategic prioritization of various tasks and assignments.
• Demonstrated ability to coordinate projects from planning through implementation
• Ability to manage competing priorities and adjust quickly in a dynamic campus operations environment
• Proficiently operate a computer and navigate all of the Microsoft Office programs (Word, Excel, Outlook,
• PowerPoint, SharePoint).
• High level of professionalism and discretion in dealing with sensitive and confidential information.
• Service orientation, grounded in compassion and partnership, reflecting the mission and vision of Charis Bible College, and elevating the school’s word-of-mouth recruitment and retention.