What are the responsibilities and job description for the Physical Therapy Front Office Administrator position at Andrew's Physical Therapy, PLLC?
Overview
We are a small locally owned physical therapy clinic seeking a detail-oriented and organized Office Administrator to join our team! In this role, you will be responsible for managing the daily operations of our office, ensuring efficient workflow, and providing exceptional support to both staff and clients. The ideal candidate will have experience in a clinical setting, particularly within a physical therapy clinic or other medical environment, and possess strong communication skills.
Responsibilities
- Manage front desk operations, including greeting patients and handling inquiries with professionalism and courtesy.
- Schedule appointments and maintain the clinic's calendar to ensure optimal patient flow.
- Handle phone calls with excellent phone etiquette, addressing patient concerns and relaying messages as necessary.
- Maintain accurate patient records using WebPT, ensuring compliance with privacy regulations.
- Assist with coding and billing processes to facilitate smooth financial transactions.
- Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
- Utilize knowledge of physical therapy terminology to assist in various administrative tasks related to patient care.
- Provide support as needed to enhance communication with diverse patient populations.
Experience
- Previous experience as an Office Administrator or in a similar administrative role within a clinic or hospital setting is preferred.
- Familiarity with WebPT or other electronic health record systems is highly desirable.
- Strong understanding of physical therapy terminology and practices is a plus.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Proven ability to maintain confidentiality and handle sensitive information appropriately.
- Training will be provided!
Join our dedicated team where your contributions will make a meaningful impact on our patients' experiences!
Job Types: Part-time, Contract
Pay: $17.00 - $21.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $17 - $21