What are the responsibilities and job description for the Materials Planner II - Innovative Engines and Energy Company position at Andiamo?
Operations & Customer Support Coordinator
This opportunity is with a client of Andiamo. Our client is seeking a highly organized and resourceful Operations & Customer Support Coordinator to play a key role in supporting day-to-day business operations, customer interactions, and administrative processes. This position is ideal for someone who enjoys balancing multiple priorities, solving problems independently, and serving as a reliable point of contact across teams.
About The Opportunity
Success in this role requires a blend of administrative excellence, strong communication skills, analytical thinking, and a customer-first mindset. You will work closely with internal stakeholders and external customers, helping ensure operational activities run smoothly while identifying opportunities to improve efficiency and service quality.
This position offers a dynamic work environment where no two days are exactly alike. You'll have the opportunity to contribute to meaningful business operations while building relationships across departments and developing expertise in process management, reporting, and customer support.
Key Responsibilities
Operational Coordination
Full-Time Position
Standard business hours, beginning between 7:00–8:00 AM and ending between 4:00–5:00 PM.
Why Consider This Opportunity?
This role provides the chance to become an essential contributor within a growing organization where operational excellence and customer experience are highly valued. If you enjoy bringing structure to complex situations, solving problems, and helping teams operate more effectively, this position offers a rewarding opportunity to make a meaningful impact while continuing to grow your professional skillset.
About Andiamo
Talent Partners for the AI Revolution. As a globally recognized staffing and consulting firm, we specialize in placing the top 2% of technology and go-to-market professionals with the world’s largest and most well-known companies.
For over 20 years, we've maintained the status of tier-one vendor for firms such as Palantir, Amazon, Fluidstack, Bloomberg, Relativity Space, Firefly, MasterCard, Visa, Two Sigma, Citadel, as well as other major financial services firms, elite hedge funds, Google-backed tech start-ups, and major software firms.
Our talent solutions include Permanent Placement, Contract Staffing, Executive Search, and Dedicated Recruiting Services (RPO). Find out more at www.andiamogo.com
This opportunity is with a client of Andiamo. Our client is seeking a highly organized and resourceful Operations & Customer Support Coordinator to play a key role in supporting day-to-day business operations, customer interactions, and administrative processes. This position is ideal for someone who enjoys balancing multiple priorities, solving problems independently, and serving as a reliable point of contact across teams.
About The Opportunity
Success in this role requires a blend of administrative excellence, strong communication skills, analytical thinking, and a customer-first mindset. You will work closely with internal stakeholders and external customers, helping ensure operational activities run smoothly while identifying opportunities to improve efficiency and service quality.
This position offers a dynamic work environment where no two days are exactly alike. You'll have the opportunity to contribute to meaningful business operations while building relationships across departments and developing expertise in process management, reporting, and customer support.
Key Responsibilities
Operational Coordination
- Provide day-to-day administrative and operational support to ensure business processes are executed efficiently and accurately.
- Coordinate activities across departments to support team objectives and operational priorities.
- Monitor workflows, track deliverables, and help ensure deadlines are met.
- Maintain organized records, documentation, and business data.
- Serve as a professional point of contact for customers, business partners, and internal teams.
- Respond to inquiries promptly while delivering a high level of customer service.
- Communicate updates, gather information, and help facilitate issue resolution.
- Build positive working relationships through clear, timely, and professional communication.
- Utilize Microsoft Excel to maintain reports, track operational metrics, and manage business information.
- Create, update, and organize spreadsheets to support decision-making and reporting needs.
- Ensure data accuracy and consistency across reports and tracking tools.
- Assist with reporting activities and process documentation as needed.
- Identify operational challenges and proactively work toward effective solutions.
- Investigate issues, gather relevant information, and collaborate with stakeholders to resolve concerns.
- Escalate complex situations when necessary while maintaining ownership of follow-up activities.
- Contribute ideas that improve efficiency, communication, and overall operational effectiveness.
- Strong organizational skills with the ability to manage multiple priorities simultaneously.
- Excellent written and verbal communication skills.
- Professional and customer-focused approach to problem resolution.
- High level of accuracy and attention to detail.
- Self-motivated individual who can work independently while collaborating effectively with others.
- Strong critical-thinking skills and the ability to navigate challenges with confidence and professionalism.
- 3–5 years of experience in an administrative, operations, customer service, business support, or related professional role.
- Proficiency with Microsoft Excel, including creating, updating, and maintaining spreadsheets and reports.
- Experience communicating with customers, clients, vendors, or internal stakeholders.
- Demonstrated ability to prioritize work, solve problems, and manage competing responsibilities.
- High School Diploma required; Associate's or Bachelor's Degree preferred.
- Strong sense of ownership and accountability.
- Ability to remain organized in fast-paced environments.
- Comfortable learning new systems, processes, and technologies.
- Positive attitude and collaborative approach to teamwork.
- Ability to identify opportunities for process improvement and operational efficiency.
Full-Time Position
Standard business hours, beginning between 7:00–8:00 AM and ending between 4:00–5:00 PM.
Why Consider This Opportunity?
This role provides the chance to become an essential contributor within a growing organization where operational excellence and customer experience are highly valued. If you enjoy bringing structure to complex situations, solving problems, and helping teams operate more effectively, this position offers a rewarding opportunity to make a meaningful impact while continuing to grow your professional skillset.
About Andiamo
Talent Partners for the AI Revolution. As a globally recognized staffing and consulting firm, we specialize in placing the top 2% of technology and go-to-market professionals with the world’s largest and most well-known companies.
For over 20 years, we've maintained the status of tier-one vendor for firms such as Palantir, Amazon, Fluidstack, Bloomberg, Relativity Space, Firefly, MasterCard, Visa, Two Sigma, Citadel, as well as other major financial services firms, elite hedge funds, Google-backed tech start-ups, and major software firms.
Our talent solutions include Permanent Placement, Contract Staffing, Executive Search, and Dedicated Recruiting Services (RPO). Find out more at www.andiamogo.com