What are the responsibilities and job description for the Regional Carrier Representative position at Anderson Trucking Service?
Position Summary
Responsible to enhance and increase the carrier base of ATS Logistics Services, Inc. in an assigned region, by implementing sound marketing and customer service principles by attracting and retaining qualified carriers, aiding in brokerage operations by working both in-house and various office and divisions of ATS Logistics throughout the U.S. while acting as the liaison between the carriers and shippers.
Essential Duties And Responsibilities
Responsible to enhance and increase the carrier base of ATS Logistics Services, Inc. in an assigned region, by implementing sound marketing and customer service principles by attracting and retaining qualified carriers, aiding in brokerage operations by working both in-house and various office and divisions of ATS Logistics throughout the U.S. while acting as the liaison between the carriers and shippers.
Essential Duties And Responsibilities
- Contacts existing, inactive or potential carriers
- Negotiate rates with carriers to handle customer shipments
- Learn to sell our well recognized product
- Dispatches qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system
- Update computer system to reflect accurate information
- Maintain pricing and rate quoting competitive to the current market conditions
- Manage a book of business in excess of a million dollars annually
- Acts as a liaison between carriers and shippers
- Higher education (i.e. two or four year degree) preferred but not required
- Good understanding of marketing, sales and customer service
- Strong computer proficiency in Microsoft Excel, Word and Outlook
- Problem Solving identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations
- Analytical collects and researches data
- Customer Service manages difficult customer situations; responds promptly to customer needs; meets commitments
- Communication speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; able to read and interpret written information
- Team Work balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit
- Organizational Support follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values
- Attendance/Dependability consistently at work on time; follows instructions; completes tasks
- Judgment
- Motivation sets and achieves challenging goals; measures self against standard of excellence
- Total cash compensation range of this position is $46,000 to $61,000including a base salary range of $40,000to $55,000and first-year training incentive of $6,000. Base salary offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.
- Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.
Salary : $40,000 - $61,000