Demo

Administrative Assistant

Anderson Behavioral Health
Charlotte, NC Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/8/2026

Anderson Health Services is a dedicated mental health organization providing compassionate, evidence-based care to individuals and families in our community.

We are seeking a detail-oriented, empathetic, and highly organized Administrative Assistant to join our team. This individual will play a key role in ensuring smooth daily operations, supporting both our clients and clinicians in a professional and welcoming environment.


Key Responsibilities

  • Greet clients and visitors with warmth, professionalism, and confidentiality.

  • Manage phone calls, emails, and appointment scheduling through our electronic health record (EHR) system.

  • Maintain accurate client records and ensure compliance with HIPAA and organizational policies.

  • Assist with billing, insurance verification, and payment processing.

  • Support clinicians with administrative tasks, including document preparation, filing, and correspondence.

  • Coordinate staff meetings, maintain office supplies, and assist with program logistics.

  • Handle sensitive and confidential information with discretion and empathy.

  • Contribute to a positive, trauma-informed workplace culture.


Qualifications

  • Education: Associate’s degree or higher preferred; equivalent experience considered.

  • Experience: Minimum 1–2 years of administrative experience (mental health, medical, or nonprofit setting preferred).

  • Proficiency in Microsoft Office

  • Strong interpersonal and communication skills—able to interact with clients experiencing emotional distress with care and professionalism.

  • Exceptional organizational skills, attention to detail, and ability to multitask in a fast-paced environment.

  • Understanding of confidentiality, HIPAA, and client privacy standards.


Why Join Us

  • Meaningful work that supports mental health and well-being in our community.

  • Supportive, inclusive, and collaborative team environment.

  • Competitive pay and benefits package.

  • Opportunities for professional development and growth.

Salary.com Estimation for Administrative Assistant in Charlotte, NC
$44,477 to $55,333
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