What are the responsibilities and job description for the Administrative Assistant position at Anderson Behavioral Health?
Anderson Health Services is a dedicated mental health organization providing compassionate, evidence-based care to individuals and families in our community.
We are seeking a detail-oriented, empathetic, and highly organized Administrative Assistant to join our team. This individual will play a key role in ensuring smooth daily operations, supporting both our clients and clinicians in a professional and welcoming environment.
Key Responsibilities
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Greet clients and visitors with warmth, professionalism, and confidentiality.
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Manage phone calls, emails, and appointment scheduling through our electronic health record (EHR) system.
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Maintain accurate client records and ensure compliance with HIPAA and organizational policies.
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Assist with billing, insurance verification, and payment processing.
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Support clinicians with administrative tasks, including document preparation, filing, and correspondence.
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Coordinate staff meetings, maintain office supplies, and assist with program logistics.
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Handle sensitive and confidential information with discretion and empathy.
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Contribute to a positive, trauma-informed workplace culture.
Qualifications
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Education: Associates degree or higher preferred; equivalent experience considered.
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Experience: Minimum 12 years of administrative experience (mental health, medical, or nonprofit setting preferred).
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Proficiency in Microsoft Office
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Strong interpersonal and communication skillsable to interact with clients experiencing emotional distress with care and professionalism.
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Exceptional organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
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Understanding of confidentiality, HIPAA, and client privacy standards.
Why Join Us
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Meaningful work that supports mental health and well-being in our community.
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Supportive, inclusive, and collaborative team environment.
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Competitive pay and benefits package.
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Opportunities for professional development and growth.