What are the responsibilities and job description for the Research Manager position at Ancestry?
About Ancestry
When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.
We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.
Ancestry is seeking an experienced Spanish-speaking genealogist specializing in Latin America, particularly Mexico, Texas, or the Caribbean, who is eager to contribute to the organization’s long-term success. The candidate will lead research projects, produce exemplary research, and must be proficient in project and client management. Successful research managers are flexible, strong in technology, and meet industry standards for genealogical research. They assist team members in developing their skills and consistently meet performance metrics.
The Day-to-Day: Research managers enjoy a flexible schedule, with occasional company meetings and kickoff calls with clients. They work closely with client relationship managers (CRMs) to achieve session objectives. Availability during business hours is required for communication with staff. Time management is key to meeting weekly, monthly, and annual billable targets in our billable environment.
What You Will Do
Join a dedicated team working to connect millions of people with their past and enrich their futures. At Ancestry, you will play a role in pioneering legal solutions that shape the consumer genomics industry. Your contributions will help protect the privacy and stories of our customers while supporting a brand recognized and trusted around the world. We offer a collaborative workplace, competitive compensation, and the opportunity to make a meaningful difference.
Compensation
Ancestry values transparency and equity. For this Research Manager role, the base salary range is $61,200 to $76,500, with eligibility for bonus and equity. Actual compensation depends on location and experience. Fully remote candidates are welcome, and location-based adjustments may apply within company guidelines.
Additional Information
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.
We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.
Ancestry is seeking an experienced Spanish-speaking genealogist specializing in Latin America, particularly Mexico, Texas, or the Caribbean, who is eager to contribute to the organization’s long-term success. The candidate will lead research projects, produce exemplary research, and must be proficient in project and client management. Successful research managers are flexible, strong in technology, and meet industry standards for genealogical research. They assist team members in developing their skills and consistently meet performance metrics.
The Day-to-Day: Research managers enjoy a flexible schedule, with occasional company meetings and kickoff calls with clients. They work closely with client relationship managers (CRMs) to achieve session objectives. Availability during business hours is required for communication with staff. Time management is key to meeting weekly, monthly, and annual billable targets in our billable environment.
What You Will Do
- Provide overall direction, coordination, and quality oversight for client research engagements.
- Guide research strategy, help shape project goals, and ensure alignment with Ancestry’s standards and methodologies.
- Collaborate with internal researchers and cross-functional partners to support smooth project execution.
- Communicate clearly and professionally with clients, offering insights, updates, and expert guidance throughout each engagement.
- Maintain strong organizational practices to support effective time management and project tracking.
- Contribute to a positive, high-performing team environment by modeling best practices and supporting continuous improvement.
- Fluent in Spanish, speaking, reading, and writing with the ability to confidently communicate with clients and interpret historical records.
- Experienced in genealogical research, with depth in at least one of the following focus areas (two or more preferred):
- Mexico
- Texas Hispanic
- Resource accessibility: can quickly identify when research is feasible, locate the resources, determine how to access them, and communicate promptly when the research is unfeasible.
- Skilled and efficient writer who can produce research journals and reports in English and in Spanish according to company standards.
- Highly organized, with the ability to manage 30–60 ongoing client projects once fully trained.
- Skilled at defining project scope, budget, research needs, and appropriate delegation.
- Exercises sound judgment to ensure deliverables are accurate, polished, expectations-aligned, and within session budgets — even when research goals cannot be fully met.
- Comfortable working in a billable-hours environment, consistently maintaining an average of 5.5 billable hours per day and meeting annual requirements.
- Flexible and adaptable, with the ability to navigate shifting needs, unexpected challenges, and the dynamic rhythm of client-based research work.
- Communicates with clarity, empathy, and professionalism across cultures and experience levels.
- Provides and receives feedback thoughtfully to support personal and team growth.
- Sets clear expectations with clients and researchers and provides regular updates (typically every 4–6 weeks).
- Works closely with CRMs and fellow researchers throughout each project to ensure alignment, quality, and overall session success.
- Maintains availability during business hours for staff communication and client-related needs.
Join a dedicated team working to connect millions of people with their past and enrich their futures. At Ancestry, you will play a role in pioneering legal solutions that shape the consumer genomics industry. Your contributions will help protect the privacy and stories of our customers while supporting a brand recognized and trusted around the world. We offer a collaborative workplace, competitive compensation, and the opportunity to make a meaningful difference.
Compensation
Ancestry values transparency and equity. For this Research Manager role, the base salary range is $61,200 to $76,500, with eligibility for bonus and equity. Actual compensation depends on location and experience. Fully remote candidates are welcome, and location-based adjustments may apply within company guidelines.
Additional Information
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
Salary : $61,200 - $76,500
