Dental Office Administrative Assistant

Ana Castilla DDS MS PC | Enhance Oral Surgery | Castilla Orthodontics

Full-Time | Monday–Friday | $25/hr Full Benefits

Do you thrive in a fast-paced environment where exceptional service meets clinical excellence? Do you love making a difference in people’s lives—one smile, one surgery, and one great patient experience at a time? If so… you might be the perfect addition to our growing multi-specialty team! 

We are hiring a Dental Office Administrative Assistant who will support two dynamic practices:

Enhance Oral Surgery (Growing & Expanding)

• A high-energy Oral Surgery practice known for compassionate care and clinical precision.
• You’ll support treatment planning, insurance verification, claims submissions, patient follow-ups, and more.
• You’ll be part of a team that is scaling rapidly — your organizational talent and communication skills will truly shine.

Castilla Orthodontics (Well-Established, Highly Loved)

• A trusted Orthodontic practice serving Oregon families with excellence and heart.
• You’ll support new patient onboarding, scheduling, payments, collections protocol, insurance checks, and daily front office operations.
• You’ll help maintain the smooth, joyful, patient-first experience we’re known for.

What You’ll Do (High-level Overview)

• Patient Support & Front Office Operations
• Greet patients with warmth and professionalism
• Check patients in/out
• Assist with new patient exam scheduling & paperwork
• Process payments and maintain accurate records in Cloud 9, Monday.com, and Rhinogram

Enhance Oral Surgery Responsibilities 

• Create patient accounts
• Verify insurance via portals; enter information into verification tools
• Create treatment plans and review estimates with patients
• Submit claims; ensure X-rays contain required patient data before submission
• Scan, upload, and confirm all patient documentation
• Follow up with referred patients and those needing extractions
• Support collections efforts (calls/texts)
• Prepare schedules, doctor reports, and communication
• Manage OS email inbox, voicemails, and incoming mail
• Assist with Check-In/Check-Out on OS days
• Assist with refunds, payments, and finance team coordination

Castilla Orthodontics Responsibilities

• Support Front Office Team, Practice Manager, Director of Operations, and Doctors
• Confirm appointments; request referrals; assist with marketing events
• Prepare MC/Start paperwork and Debond packets
• Verify patient information & document all conversations appropriately
• Participate in theme days (we take these seriously… and have fun!)
• Help keep front office spaces clean, organized, and guest-ready

 Who We’re Looking For

• A positive, upbeat, self-motivated person who is ready to provide five-star service to every patient, every day. Someone who is:
  • Detail-oriented and great at juggling multiple tasks
  • Quick to learn new software and processes
  • Professional, friendly, and composed—even on busy days
  • Comfortable communicating with patients about treatment options, scheduling, and financial responsibilities
  • Trustworthy and reliable
  • Excited to be part of two incredible teams
• BONUS: 
  • Dental office experience is highly preferred
  • Bilingual (Spanish/English) candidates are strongly encouraged

Schedule & Pay

• Full-Time: Monday–Friday
• $25/hour
• Comprehensive benefits package
• Stable hours, supportive leadership, and a culture that values growth, teamwork, and joy.

Why You’ll Love Working With Us

• You’ll be part of two practices that are patient-centered, mission-driven, and growing
• You’ll work with leaders who invest in training, positive culture, and operational excellence
• You’ll have real opportunities to grow within a multi-specialty environment
• And yes — we have fun. (Theme days, events, and internal marketing campaigns included!)

Salary : $25