What are the responsibilities and job description for the Oracle Financials Manager position at Amtex Systems Inc?
Experience:
- 5 years Oracle R12 Full life-cycle conversion, implementation and post-production support
- 3 years Demonstrated experience balancing operational support leadership and hands-on configuration work
- Strong knowledge of PL/SQL and developer tools
- Strong knowledge in Microsoft Windows environment, including ability to use Microsoft Office desktop tools (Outlook, Excel, and Word).
Required:
- We are looking for someone with in-house experience who can own, maintain, and continuously improve processes.
- Key technical focus is on R12 and OBI, with Oracle Cloud/Fusion as preferred experience.
- The role includes managing ~25 tickets per week for 230 global users, with approximately 70% of tickets being configuration-related.
- The position is roughly 70% functional and 30% technical, with a 50/50 split between support and management responsibilities.
- Strong customer service is critical, along with solid technical capability and the ability to manage workstreams and teams effectively.