Integration Manager

Summary

The Integration Manager is responsible for the safe, efficient, and on-time execution of integration operations. This role leads integration personnel and activities, drives quality and schedule performance, supports both production and custom-build programs, and develops standardized processes that improve consistency, scalability, and operational excellence.

Essential Duties

• Lead all day-to-day integration operations to ensure products are built safely, on schedule, within budget, and to quality standards.
• Identify, escalate, and drive resolution of issues that threaten quality, schedule, or customer commitments.
• Plan and manage labor, production schedules, materials, and resources to meet customer delivery commitments while maximizing operational efficiency.
• Own department performance, including quality, productivity, safety, attendance, and continuous improvement.
• Partner with Engineering, Supply Chain, Project Management, and Quality to successfully execute production, custom builds, prototypes, and new product introductions while resolving manufacturing issues.
• Develop, implement, and continuously improve standardized work instructions, assembly processes, tooling, and manufacturing best practices.
• Recruit, develop, coach, and manage integration personnel while building a culture of accountability, teamwork, and operational excellence.
• Perform other duties as assigned.

Supervisory Responsibilities

This role supervises the following positions:

• Integrator
• Senior Integrator
• Graphics Installer

Qualifications

The following knowledge, skills, and abilities (KSAs) are required for this position:

Education and Experience

• Associate degree in Manufacturing, Industrial Technology, Engineering Technology, Operations Management, or related field; or equivalent combination of education and relevant work experience.
• Five years of experience in manufacturing, production, assembly, integration, or related operations environments.
• Three years of experience leading or supervising production personnel.
• Experience supporting custom-engineered products, low-volume/high-mix manufacturing, electronics integration, kiosks, industrial equipment, or similar products.
• Experience implementing Lean Manufacturing, Continuous Improvement, or similar operational excellence methodologies.

Language

• Fluent in written and verbal English; bilingual English/Spanish preferred.
• Able to read, analyze, and interpret technical documents, manufacturing drawings, procedures, specifications, and business correspondence.
• Able to write reports, work instructions, procedures, and performance documentation.
• Able to effectively communicate with employees, managers, engineers, suppliers, and customers.
• Able to present information clearly and professionally in both individual and group settings.

Mathematical

• Able to perform calculations involving percentages, ratios, decimals, and basic statistical measurements.
• Able to analyze production metrics, labor utilization, quality performance, and operational trends.
• Able to interpret schedules, forecasts, capacity planning data, and performance indicators.

Reasoning

• Able to identify problems, collect and evaluate information, establish facts, and develop practical solutions.
• Able to prioritize competing demands in a fast-paced manufacturing environment.
• Able to make sound decisions based on operational, quality, and business requirements.
• Able to interpret technical information and apply it to production processes.
• Able to lead structured problem-solving and continuous improvement efforts.

Computer

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience with ERP systems (e.g., ABAS or equivalent) and project/task tracking tools (e.g.,
• Monday.com)
• Familiarity with CAD drawings and engineering documentation

Tools and Equipment

• Hand and power tools commonly used in product integration and assembly
• Electrical and mechanical assembly tools
• Measurement and inspection equipment
• Barcode scanners and production tracking systems
• Computers, printers, and office equipment