What are the responsibilities and job description for the Customer Experience Associate position at Amscot Financial?
Customer Experience Associate
Do you love helping people? Are you energized by creating great customer experiences? If you have experience in restaurants, retail, hospitality, or customer service, we'd love to meet you.
At Amscot, we believe every customer interaction is an opportunity to make someone's day a little easier. We're looking for friendly, dependable people who enjoy serving others and are ready to build a rewarding career with a company that believes in developing its people.
Why You'll Love Working at Amscot
Grow Your Career
Many of our leaders started exactly where you'll begin. In fact, 100% of our Branch Leaders and District Leaders started as entry-level associates. With paid training, coaching, and ongoing development, you'll have every opportunity to grow your career.
Make a Difference
Every day, you'll help customers with financial solutions they depend on while creating an experience that leaves them feeling welcomed, respected, and valued.
Outstanding Benefits
- Paid training and mentorship
- Competitive starting pay with advancement opportunities
- Paid holidays and vacation
- 401(k) with company match
- Medical, dental, and vision insurance
- Company-paid life insurance
- Company-paid short- and long-term disability
- Optional supplemental insurance
- Flexible scheduling based on business needs
- One weekday and one weekend day off each week
What We're Looking For
We're looking for people who:
- Enjoy helping others
- Have a positive attitude and strong communication skills
- Thrive in fast-paced environments
- Take pride in providing exceptional customer service
- Work well as part of a team
- Are dependable and eager to learn
- Can work nights and weekends
- Have reliable transportation
- Have a high school diploma or GED
Experience We Love
Experience in restaurants, retail, hotels, customer service, hospitality, grocery, or other customer-facing roles is highly valued—but a great attitude and willingness to learn matter even more.
About Amscot
Since 1989, millions of Floridians have trusted Amscot for the financial services they need. Our mission is simple:
Making lives better through financial solutions™.
If you're looking for more than just a job—and want a career where you can grow, serve others, and make a meaningful impact—we'd love to hear from you.
Amscot is an Equal Opportunity Employer and maintains a smoke- and drug-free workplace. Background and drug screenings are required.
Qualifications:
- High school diploma or GED required.
- Strong communication and customer service skills.
- Flexibility to work nights and weekends.
- Reliable transportation.