What are the responsibilities and job description for the On-Site Member Services Representative position at AMS?
Location: Florence, OR
Pay: $21.00 per hour
Schedule: Part-time, 20 hours per week, Monday-Friday
Hours: Daily schedule to be determined
About the Position
Greentrees Village is looking for a friendly, dependable On-Site Member Services Representative to assist residents and support the day-to-day operations of the community. This position is a great fit for someone who enjoys helping people, staying organized, and keeping things running smoothly.
What You'll Do
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Serve as a point of contact for residents, answering questions and helping direct requests to the appropriate person.
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Assist with resident concerns, complaints, and general service requests.
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Work with the maintenance team to communicate requests and help coordinate follow-up.
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Accept payments and assist with basic office and administrative duties.
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Issue and manage resident access items, including fobs, transponders, and card keys.
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Assist with committee communications, meetings, and other community activities.
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Maintain accurate records and help ensure resident requests are followed through.
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Provide general support to the on-site management team as needed.
What We're Looking For
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Strong customer service and communication skills.
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A friendly, professional approach when working with residents and coworkers.
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Good organizational skills and attention to detail.
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Comfortable using computers and learning office software.
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Able to manage multiple requests and follow through on tasks.
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Reliable, dependable, and willing to help where needed.
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Previous customer service, office administration, or community management experience is helpful.
Schedule and Pay
This is a part-time, on-site position in Florence, Oregon, working 20 hours per week, Monday through Friday. Daily hours will be determined.
Pay: $21.00 per hour.