What are the responsibilities and job description for the Coordinator - Recruitment Administration position at AMS and Careers?
About Us
Join our World of Talent.
Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionising how organisations approach talent acquisition, AMS stands as a world leader in the industry.
Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.
The Role
Would you like to be a vital part of a team dedicated to finding top talent? We would like to talk with you!
As a Recruitment Coordinator, you’ll play a crucial role in our Talent Acquisition process, ensuring smooth and efficient operations at every stage. You will be responsible for maintaining candidate records, tracking progress, and supporting the recruitment team with a wide range of administrative tasks. Acting as the main point of contact for queries within your area of responsibility, you’ll provide efficient and flexible support to help drive a seamless recruitment experience.
Key Accountabilities
What you’ll be doing:
- Managing account specific administration activities such as CV capturing, requisition management, interview scheduling, help desk support, candidate checklist management, updating applicant tracking system and pre-employment screening.
- Managing other various ad-hoc administration activities to support the effective running of the recruitment process.
- Collaborating on or completing daily, weekly, monthly and quarterly reports accurately as required within the set deadlines.
- Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors (ie pes vendor) and other account stakeholders.
- Managing outbound-only calls in a professional and timely manner.
- Ensuring stakeholders are continually appraised and updated on the relevant processes.
- Management of day-to-day queries relating their area of responsibility, ensuring all are dealt with in an effective and timely manner and escalated where necessary.
- Participating in continuous improvement implementation within the immediate team.
Skills & Experience
You'll need to demonstrate:
- Previous administrative or customer service experience in a fast-paced environment.
- Ability to support users in setting up and navigating applicant tracking systems (ATS), preferably Workday.
- A strong customer orientation with a proactive and solution-oriented approach.
- Excellent attention to detail, strong communication skills, and the ability to multitask effectively.
- Organizational and problem-solving abilities, with a proven track record of managing multiple priorities.
- The ability to work well in both individual and team settings, with a flexible and adaptable attitude.
- A genuine interest in recruitment and administration, with a passion for learning and growth in these areas.
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Clear and professional communication skills, with the ability to guide users through system-related processes.
Other
Why AMS?
At AMS, we recognise the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.
We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It’s our world but you can do it your way.
We offer:
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
- Details may vary slightly depending on your location, local labour law, etc.
Our culture of inclusion and belonging.
We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.
If you require any accommodations or have any accessibility needs, please reach out via email Talent@weareams.com or make a member of our Talent Acquisition team aware at any time.
Hit the Apply now button to get your journey started!
Details
Reference
AMS29114
Closing
16/01/2026
Location
United States, Ohio, Cleveland
Schedule
Full Time
Business area
Administration
Sector
Pharma Life Sciences
Employment Type
Permanent