What are the responsibilities and job description for the Sales Support Associate position at Amrapur Overseas Inc?
Job Overview
We are seeking a motivated and detail-oriented Sales Support Associate to join our dynamic team. In this role, you will serve as a vital link between our sales team and customers, providing exceptional support to ensure smooth operations and excellent customer experiences. The ideal candidate will possess strong customer service skills, a passion for sales, and the ability to work collaboratively in a fast-paced environment. This position offers an opportunity to develop valuable sales and client relationship skills while contributing to the growth of our organization.
Duties
- Assist the sales team in managing client accounts and preparing quotations.
- Coordinate with internal departments — including warehouse and logistics — to ensure timely delivery of products and services.
- Liaise with overseas offices and factories regarding samples, order status, and follow-ups.
- Prepare and process sales orders, deliveries, and invoices in SAP.
- Create and manage purchase orders in SAP.
- Handle customer inquiries, complaints, and service requests promptly and professionally.
- Support the preparation of sales presentations, quotations, and marketing materials.
- Coordinate the movement of products and materials between suppliers and customers, monitoring shipment status to ensure on-time delivery.
- Collaborate with team members to support smooth operations of the e-commerce department.
- Oversee the return process in coordination with the warehouse and sales teams, ensuring proper documentation and resolution.
Requirements
- Previous experience in a sales support or administrative role is advantageous.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficiency in SAP business one
- Ability to work independently and as part of a team.
- Problem-solving skills and a proactive approach to tasks.
- Ability to handle multiple tasks simultaneously in a deadline-driven environment
This role is ideal for individuals eager to build a career in sales support while delivering outstanding service to clients. We value professionalism, enthusiasm, and a commitment to continuous learning.
Job Type: Full-time
Pay: $60,000.00 - $66,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,000 - $66,000