What are the responsibilities and job description for the Alarm Technician position at AMR Resources LLC?
Multiband Global is hiring an Alarm Install Service Technician in the St. Louis area, to provide a high-quality customer service experience for a global brand deploying home security installation and repair solutions!
An Alarm/Radio Installation and Service Technician will work both inside and outside the job site and is responsible for the installation, service, and customer experience for home security system. This individual should be customer-focused and committed to ensuring the highest degree of end-user satisfaction, as well as being well versed in the fundamentals of alarm service, wiring, and installation.
Responsibilities include
- Identifying and recommending additional equipment and services based on customer needs
- Verifying proper device installation and testing of equipment
- Educating the customer about ordered and installed services
- Inventory management with emphasis on accuracy
Requirements:
- Must possess a strong commitment to customer service and an enthusiastic demeanor
- Proficiency in low voltage cable installation techniques
- Basic knowledge of routers and home networking, highly desirable
- Working knowledge of tools used in alarm industries and basic knowledge and understanding of common alarm systems required
- Strongly prefer minimum of 2-year alarm installation experience
- Must have a high school diploma or GED certificate
- Must be able to work flexible hours and days with the understanding that workdays can be more than normal hours and some weekend and holiday work may be required
- Must have a valid Driver’s license
- Must be able to pass a criminal background, drug screening, and DMV background check
- Must be able to obtain State licensing requirements.
Multiband Global offers complete IT and Network Lifecycle solutions from deployment to decommissioning. At Multiband Global, we specialize in large-scale telecommunications, system / network planning and engineering, fire and life safety systems, low voltage cabling, electronic security, audiovisual, installation services, and electronic waste recycling.
Our company foundation is built on our core values of Integrity, Excellence, Accountability, and Teamwork. At Multiband Global we want our employees to have fulfilling careers, and we commit to our employees by offering competitive benefits, compensation, and development opportunities. Apply today to join the MBG Team!