What are the responsibilities and job description for the Need USC/GC Only :: Salesforce IT Project Manager position at Ampstek?
Position: Salesforce IT Project Manager
Location : Cranston, Rhode Island ( 3 days at onsite & 2 days remote)
Duration: Contract
Job Description:
Key Responsibilities
• Project Planning and Management: Lead the entire project lifecycle for Salesforce implementation and enhancements, including defining project scope, goals, deliverables, and success metrics.
• Stakeholder Collaboration: Serve as the primary liaison between business stakeholders, IT teams to gather requirements, manage expectations, and ensure project alignment with organizational objectives.
• Team Coordination: Coordinate and motivate cross-functional teams, including developers, administrators, and business analysts, often using Agile or Waterfall methodologies.
• Risk and Issue Management: Proactively identify, assess, and mitigate project risks and issues, escalating to senior management when necessary to keep projects on track.
• Monitoring and Reporting: Monitor project progress, timelines, and budgets, providing regular status reports and presentations to stakeholders and senior management.
• Quality Assurance & Training: Oversee quality assurance (QA) and user acceptance testing (UAT) activities and help facilitate end-user training and support to drive platform adoption.
• Documentation: Create and maintain comprehensive project documentation, including detailed project plans, technical design documents, and user reference guides.
• Experience:
o Minimum of 3-5 years of experience in project management within the IT industry.
o Proven experience in managing Salesforce implementation projects from inception to completion.
o Experience with project management methodologies such as Agile, Scrum, and/or Waterfall.
• Technical Skills:
o Strong understanding of the Salesforce platform and its capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.
o Proficiency in project management tools (e.g., Jira and Microsoft Project).
o Familiarity with data migration, integrations, and the software development lifecycle (SDLC).
• Soft Skills:
o Excellent leadership, communication, and interpersonal skills.
o Strong planning, organization, and problem-solving abilities.
o Ability to manage multiple projects simultaneously in a fast-paced environment.
Preferred Certifications
• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
• Salesforce Administrator or Salesforce Certified Sales Cloud Consultant certification.