Inside Sales Representative

Company Overview

We are partnering with a respected custom AV integrator based just north of Albany in Glens Falls, NY, with decades of experience serving both commercial and residential clients. While the company has long been known for its strength in commercial integration, it is now investing in strategic growth for its residential division. This is a team where relationships, follow-through, and professionalism are not just expected—they're celebrated.

They operate with a clear set of values that guide hiring, culture, and client interaction:

• Value Relationships: Building long-term trust with clients and teammates alike
• Team Player: Success comes from supporting one another and working toward shared goals
• Passion for Success: A drive for excellence, continuous improvement, and thoughtful execution
• Humble Confidence: A grounded, self-aware approach that leads with integrity

Why Join Us?

• Values-Driven Culture: You’ll be part of a close-knit, no-ego team where humility, passion, and collaboration thrive
• Growth Opportunity: This inside sales role is designed to be a launchpad for future advancement into outside sales or broader business development
• Mentorship from Leadership: You'll work directly with senior leadership, gaining exposure to strategy, process, and real-time coaching
• Make an Impact: This position directly supports company growth objectives, contributing to a long-term vision that includes expanding residential market share

Job Overview

We are seeking a high-potential Inside Sales Representative who is relationship-driven, motivated to learn, and eager to grow with a thriving integrator. This role is a critical support function for the sales team, managing inbound leads, proactively generating opportunities, and setting the stage for long-term client partnerships.

This is an ideal opportunity for someone who’s early in their sales career and excited to build strong foundations in AV, automation, and customer-first solutions.

Responsibilities

• Respond to inbound inquiries and consult with prospective residential and commercial clients
• Proactively re-engage past and current clients to generate warm opportunities
• Qualify leads, assess client needs, and identify timelines and budgets
• Collaborate with design and installation teams to ensure accurate scoping and quoting
• Prepare proposals and estimates for client review
• Maintain accurate CRM records to track pipeline and client communications
• Support the outside sales rep by owning early-stage conversations and warm lead handoff

Qualifications

• Excellent interpersonal skills; you thrive on building trust and rapport
• Highly organized with strong attention to detail and follow-through
• Self-directed and motivated to take initiative without constant supervision
• Prior experience in sales, customer service, or client-facing roles is a plus but not required
• A genuine interest in technology, smart homes, and AV systems is beneficial
• Long-term ambition to grow into an outside sales or business development role

Compensation

• Base Salary: $50,000 – $70,000, depending on experience
• On-Target Earnings: Up to $90,000 with performance-based commissions

Benefits

• Profit-sharing
• Health insurance
• Paid time off and holidays
• Retirement plan with company match
• Supportive team environment focused on coaching and development