Medical Assistant - Optometry (28860)

GENERAL PURPOSE:

Medical Assistants are multi-skilled practitioners who provide medical support services to the providers as part of a care team in order to ensure a smooth flow of patients through the medical clinic, and are viewed by physicians as vital partners in increasing medical office productivity.

MAIN RESPONSIBILITIES AND DUTIES:

1. Assists patients calling and visiting the clinic
2. Calls and escorts patients to exam area timely to promote continual flow of patients
3. Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure
4. Makes referral appointments and maintains referral tracking in the EHR.
5. Collects and processes laboratory specimens per policy and procedure
6. Assists with call backs to patients at provider request
7. Enters patient with designated problems into tickler file per protocol
8. Maintains daily EHR worklist
9. Initiates Care Plans and updates in EHR per Patient Centered Medical Home (PCMH)
10. Prepare and administer medications as ordered by the clinician
11. Initiates prescriptions orders or drug refills upon review and approval of the overseeing clinician and calls in routine refill prescriptions that are “exact” meaning having no changes in the dosage levels to a pharmacy
12. Transmit patient education information that has been approved by the clinician
13. Administer immunizations and performs standing orders per protocol
14. Utilizes appropriate technique in administering injections
15. Follows infection control per Clinical Policy and Procedure guidelines
16. Records timely in EHR per the corporation’s policy and procedure
17. Initiates Advanced Directives and updates as appropriate per policy and procedure for PCMH
18. Cleans, autoclaves, and sterilizes instruments, equipment, etc., used in clinic
19. Performs control tests of certain laboratory equipment
20. Prepares and stocks exam rooms
21. Enters patient data into clinic tracking system
22. Maintains professional growth by attending all meetings and in-service trainings
23. Participates in Continuous Quality Improvement (CQI) activities and staff meetings
24. Treats all clients, staff and the community with respect and courtesy
25. Utilizes effective means to resolve conflict
26. Utilizes effective verbal and written communication skills
27. Flexibility to work at other Ampla Health sites as needed
28. Performs other duties assigned by supervisor
29. Performs pre-exam tests, including A/R, confrontational field, stereo vision, color vision, lensometer reading, visual acuity, pupil check, motility, IOP’s and dilation.
30. Perform diagnostic testing including OCT, fundus, and slit-lamp photos, visual field.

QUALITIES & CHARACTERISTICS

1. Maintains a professional relationship, and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
2. Maintains the highest professional ethics and is honest in dealing with people, is a model for all employees through his/her actions
3. Strives to learn more and is receptive to new challenges and opportunities
4. Displays enthusiasm toward the work and the mission of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES

1. High School Diploma or GED required
2. Completion of a Medical Assistant Training Program
3. Medical Assistant Certification required
4. Current CPR certification required
5. Effective communication skills. Adept at dealing with people in person or in telephone contacts
6. Neatness and accuracy in performing tasks
7. Ability to use discretion in situations dealing with confidential patient health information
8. Effective time management skills      
9. Familiarity with primary care outpatient clinic procedure (desirable)
10. Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATIONS SKILLS

1. Must have neat and legible handwriting
2. Must be able to interact with patients courteously and calmly
3. Ability to communicate well with the public

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Works well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:

1. Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
2. Able to work on feet the majority of the day without tiring
3. Must be able to hear adequately to auscultate B/S
4. Must have vision which is adequate to read increments on tuberculin syringe accurately
5. Must be able to reach above shoulder level to work.  Must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
6. This position has exposure to Aerosol Transmitted Diseases (ATD) and Blood Borne Pathogens (BBP)

Salary : $25 - $30