IT Desktop Technician

Job Title: IT Desktop Technician

Base Comp: $65,000 - $75,000

Company Description

Amphenol Fiber Systems International (AFSI) specializes in the fabrication and manufacture of advanced fiber optic connectivity products and systems. Recognized for technical excellence, AFSI provides solutions for communication systems leveraging fiber optic technologies, including industry standards such as TFOCA-II®, M83522, M29504, and M28876. Based in Allen, Texas, AFSI operates in a 94,000 square foot facility and employs nearly 300 team members. Since 1993, AFSI has prioritized technical and application expertise, quality, product performance, and value to drive its success in the military and fiber optic markets.

Amphenol Fiber Systems International (AFSI) is seeking a Desktop Technician who leverages automation to drive efficiency. You will be responsible for the stability and security of our McKinney facility’s IT operations, supporting a high-compliance engineering and manufacturing environment.

We are looking for a technician who views manual, repetitive tasks as a bug. You will use PowerShell and Python to streamline endpoint management, integrate our security stack, and ensure our M365 GCC High environment remains airtight.

·     Automation & Scripting: Develop and maintain PowerShell scripts for automated software deployment, user onboarding/offboarding, and system auditing. Use Python for data manipulation, API integrations between tools, and custom IT tooling.

·     Endpoint Management: Architect and manage Windows 10/11 and Linux deployments via Microsoft Intune and NinjaOne.

·     Security & Response: Monitor and remediate threats using CrowdStrike and Arctic Wolf. Automate security posture checks to ensure continuous CMMC/NIST 800-171 compliance.

·     Network & Infrastructure: Manage Cisco Meraki networking hardware and support SolidWorks engineering workstations.

·     System Maintenance: Use RMM (NinjaOne) to deploy custom scripts for proactive maintenance and "self-healing" workstations.

·     Lifting & Mobility: Must be able to lift and carry up to 50 lbs (UPS units, workstations, and printers).

·     Environment: Ability to work on a manufacturing floor, including maneuvering under desks or around production equipment.

·     Experience: 3 years in corporate IT, with a demonstrable track record of using automation to solve problems.

·     Advanced Scripting:

·     PowerShell: Proficient in using PowerShell for Active Directory/Entra ID management, Intune Graph API, and system configuration.

·     Python: Basic to intermediate proficiency for automating administrative tasks, interacting with REST APIs, or managing Linux environments.

·     The Stack: Hands-on experience with Intune, NinjaOne, CrowdStrike, Arctic Wolf, and Meraki.

·     Operating Systems: Expert-level Windows 10/11; experience with Linux (Ubuntu/Budgie) for specialized workstations.

·     API Integration: Experience connecting disparate IT systems via APIs to improve reporting or workflow automation.

·     Engineering Support: Experience supporting SolidWorks and specialized manufacturing hardware.