What are the responsibilities and job description for the Jr. Operations Support Engineer position at Ampelmann Operations?
“Houston, we have a problem!”
Does this phrase get your adrenaline pumping? Are you seeking a role where no two days are the same, and where technical challenges keep you on your toes? Then the position of Jr. Operations Support Engineer at Ampelmann might be exactly what you're looking for. We’re looking for a resilient and resourceful engineer who gets energy out of challenges. Interested? Scroll down to learn more about the role and how to apply!
About Ampelmann
Ampelmann makes offshore access as easy as crossing the street. Our drive is to make the offshore industry safer, enable the energy transition and have a great career in the meantime. We combine the challenges of a large globally operating organisation with a change-positive attitude and entrepreneurial spirit. Personal development and responsibility take centre stage at Ampelmann. Growing Ampelmann means growing you.
Read more about the Ampelmann story here and have an ‘inside look’ here.
About the OCC department
The Operations Control Centre (OCC) is part of our Operations department. This department is responsible for making sure our global operations run safely and efficiently. The OCC team ensures that all operations in the area are conducted safely and in full satisfaction of our clients by providing 24/7 support. The OCC team consist of two sub teams: Emergency support (First line support team) and the Field Control Engineering team. In this role, you will be part of the first line support sub-team, working together with 5 Operations Support Engineers based in The Netherlands, 3 in Brunei and 1 in the USA. You will report to one of the two Senior Team Leads.
Your role as Jr. Operations Support Engineer
As Jr. Operations Support Engineer it is your responsibility to support our operations offshore by preventing and reducing downtime of our fleet of motion compensated gangway systems to a minimum. You do this by working in shift rotations which take place 24/7 (day, evening, night and/or weekends) to ensure that we can provide our services every minute of every day to our clients. During these shifts, you will be first point of contact for our colleagues and clients in case of emergencies. You will take the lead over all decision making and solve the situation in a safe manner.
In case one of our systems is not operational, you will remotely solve any issue that occurs. Before solving issues by yourself, you will be trained extensively by your Operations Support colleagues. You will also be modifying existing software packages and deploying upgrades on our Ampelmann systems worldwide, both on- and (sometimes) offshore.
Regular activities
- Supervising troubleshoots by instructing offshore personnel, monitoring the work safety and informing internal and external clients about downtime status.
- Minimising downtime by identifying challenges and formulating possible solutions.
- Liaising with other departments to successfully solve operational and technical challenges.
- Conducting project meetings and preparing regular reports to communicate project status to your Stakeholders.
- Providing support in maintaining and upgrading our systems and software (onshore and at times offshore).
- Continuously training/keeping yourself updated regarding the Ampelmann technology.
We ask
- Bachelor’s or Master’s degree in mechanical engineering, civil engineering or similar
- 0-3 years relevant working experience
- Knowledge or genuinely interested in hydraulic and electrical systems
- Knowledge of PLC control systems (preferably Siemens S7 or TIA)
- Flexibility and pro-activity: willingness to work on weekends and evenings
- An independent, responsible and accountable attitude as your direct manager is located outside of the US
- Excellent communications skills in English
You get
- A great work environment with innovative and change-willing aspirations
- High degree of responsibility and room to have significant impact
- Monthly gross salary between USD 4.691 – USD 6.702 based on experience
- Good secondary benefits (e.g. annual bonus, working from Home policy, personal development budget and more)
- Ampelmann Academy for all your personal and professional development needs
Interested?
You can apply until 14 January 2026 by uploading your CV and motivation letter via the “Apply” button on our website. In the week after the closing date, we will let you know if you have been selected for the first interview round. If there is a match after the first interview, you will proceed to the second interview round. Still a match? Then we will offer you the job!
If you have any questions related to this vacancy, please contact recruitment@ampelmann.nl. Your contact person for this vacancy is Constanza Lührs.
NB: Due to the holiday season, this vacancy has an extended application period. This means it might take a bit longer than usual before you hear back from us. Thank you for understanding!