What are the responsibilities and job description for the Title Specialist position at Ampcus, Inc?
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Title Specialist
Location(s): Irmo, SC
Description:
Job Summary
The Title Services Specialist role is a position in our Title Service Group. Title Services Specialists are required to:
- Reply to email messages, faxes and service tickets.
- Engage customers and determine how to assist them.
- Answer and effectively respond to inbound phone calls via call center applications.
- Respond to inquiries on vehicle titling and registration processes for various dealers, state motor vehicle agencies, customers and clients.
- Make outbound calls to dealers and state motor vehicle agencies (DMVs) to obtain vehicle title status.
- Process applications for duplicate vehicle titles, payments or changes to vehicle titles.
- Use company proprietary software for research, data entry, and account follow-up activity.
- Follow instructions and maintain workflow standards.
- Attain production and quality goals.
- Adhere to all company policies and procedures.
Job Requirements:
- Hours: 8 AM - 4:40 PM
Responsibilities
- Handle documents in a timely and efficient manner while maintaining a consistent flow from one department to the next
- Sort and imaging Lender packets in vault/secure room
- Retrieve perfecting documents from a secured vault repository
- Sign off on State documents
- Follows established procedures and compliance requirements
- Performs other duties as necessary
- Ability to work a flexible schedule as needed, including occasional mandatory overtime
- Attention to Detail; good organizational skills; adaptability; demonstrates consistent accuracy and thoroughness; efficient and timely completion of work.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.