What are the responsibilities and job description for the System Engineer position at Ampcus, Inc?
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: System Engineer
Location(s): Seattle, WA
Key Skills:
Atlassian Confluence, Atlassian Jira, CASE, Collaborative software, CyberArk, DevOps, GitHub, IT management, IT operations, IT programs, IT projects, IT security, IT support, ITSM, Microsoft Deployment Toolkit, Microsoft PowerShell, Microsoft SharePoint, Microsoft Teams, Microsoft Windows, Microsoft Windows 10, Oracle Enterprise Manager, PoC, ServiceNow, Splunk, WELL, Windows desktop, Windows server, agile project management, agile project management tool, application lifecycle management, application software, back office, behavioral competency, building and public works, civil engineering, claim management, communication skills, cybersecurity, desktop administration, desktop deployment, device drivers, endpoint security, engineering, finance, financial services, green building, identity and access management, independent technical opinion, information technology, infrastructure administration, insurance, management, market finance, network access control, network security, office automation, operational management, personal computing, programming, project management, research & development, risk analysis, risk management, safety analysis, safety testing, science & research, scripting, security, server administration, services, social skills, soft skills, software compatibility, software development, software testing, staff supervision, system administration, system configuration, system integration, systems management, team management, technology, telecommunication services, telecommunications, teleconferencing, transversal skills, videoconferencing.
We are looking for a detail-oriented and technically proficient Systems Engineer - COR to join our Configuration, Operations, and Release team. This role is focused on the development, deployment, and ongoing support of customized Windows 10 LTSC OS images for Back Office servers, POS registers, and handheld devices.
The ideal candidate will have deep experience in OS imaging, deployment automation, hardware integration, scripting, and enterprise toolsets.
Key Responsibilities:
- Design, build, and maintain Windows 10 LTSC OS images (ISO format) for various hardware platforms including POS systems, handheld devices, and Back Office servers.
- Integrate and configure OPOS and OEM drivers, as well as application packages, into OS images for seamless deployment.
- Maintain and enhance Microsoft Deployment Toolkit (MDT) task sequences, ensuring proper automation of device drivers, application installs, and configuration scripts.
- Collaborate with vendors to silently install OPOS/OEM drivers and applications as part of the imaging process.
- Conduct rigorous testing in development labs across supported hardware models to ensure stability and performance.
- Support and maintain a wide library of PowerShell scripts to automate and streamline image creation and deployment.
- Perform research and validation on new hardware devices approved by the organization to ensure compatibility in production environments.
- Lead Proof of Concept (POC) testing for new devices in live restaurant environments and provide full support during evaluation periods.
- Act as a technical advisor to support teams during pilot rollouts of hardware and software.
- Address system issues, incorporate stakeholder feedback, and integrate improvements or new features into future image releases.
- Push emergency updates, scripts, and packages using Marimba or similar endpoint management tools.
- Notify vendors, suppliers, and internal teams of new OS image releases and provide updated versions as needed.
- Participate in PEN testing and security validation processes to ensure image and device security compliance.
- Hands-on experience building and maintaining Windows 10 LTSC OS images using MDT.
- Strong PowerShell scripting skills for deployment automation and system configuration.
- Solid understanding of imaging processes including IPXE or similar network-based imaging tools.
- Experience with POS retail systems such as Oracle Simphony or equivalent.
- Familiarity with integrating OPOS and OEM hardware drivers into OS images.
- Proven ability to perform hardware/software compatibility testing and validation.
- Effective communication skills and ability to work cross-functionally with support teams, vendors, and stakeholders.
- Knowledge of security and compliance practices, with involvement in PeN testing or endpoint protection tools.
- OS & Imaging: Windows 10 LTSC, Microsoft Deployment Toolkit (MDT), IPXE.
- Scripting & Automation: PowerShell.
- Monitoring & Logging: Splunk.
- POS Systems: Oracle Simphony, General POS Retail System Integration.
- Endpoint Management: Marimba.
- Security & Compliance: CrowdStrike, CyberArk.
- DevOps & Collaboration: GitHub, Jira, Confluence.
- Other Tools: Microsoft Teams, SharePoint, ServiceNow.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.