What are the responsibilities and job description for the Business Performance Analyst position at Ampcus, Inc?
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Business Performance Analyst
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.
Job Location: Richmond, VA
Primary location of assignment: Tredegar Campus - 120 Tredegar St Richmond, VA 23219
Job Description:
The successful candidate will support the SCM Center of Excellence by assisting with process documentation, data analysis, project management & coordination, and technology focused improvement initiatives. The position will work closely with the Product Owner to help drive efficiency, standardization, and visibility across Source to Pay (S2P) and other operational processes.
- Provide administrative and analytical support for cross functional improvement projects.
- Help track project tasks, milestones, risks, and status updates.
- Assist with preparing presentation materials, meeting notes, and follow ups.
- Support user acceptance testing (UAT) and documentation for new or updated systems and tools.
- Load, maintain, and update data within the SaaS platform to support accurate configuration, reporting, and downstream workflows.
- Configure and manage templates, forms, and standardized content within the SaaS solution to ensure consistency and scalability.
- Onboard, train, and support internal stakeholders and external users, including access setup, role management, and ongoing user enablement.
- Support execution of change management strategies that drive adoption.
- Support the creation of training materials, job aids, and knowledge sharing content.
- Coordinate and lead training initiatives
- Assist with organization wide communication efforts related to process updates or technology changes.
- Assist with documenting current state business processes across Procure to Pay and related workflows.
- Support the creation and maintenance of process maps using tools such as Visio, Miro, or Lucidchart.
- Capture pain points, inefficiencies, and improvement opportunities identified through stakeholder discussions.
- Gather, clean, and organize data for reporting and analysis.
- Support development of performance metrics and dashboards.
- Validate data accuracy and assist in identifying trends or anomalies.
- Experience with full life cycle project leadership - requirement gathering, coordination, implementation and task validation
- Experience and knowledge of statement of work management and vendor best practices
- Experience with SaaS Tools and Implementation
- Effective excel and data management skills
- Strong communication skills both verbal and written
- Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
- Prior SAP Fieldglass Experience
3 Years of Experience
EducationMinimum of Bachelor's Degree Required
Preferred Experience:- Prior experience with large capital projects in a regulated industry
- Preference for prior experience with a regulated utility
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.